/* ==========================================================================
   Beacon: base styles. Brand colours live in :root so a rename or re-theme
   only touches this block. Fonts are self-hosted (static/fonts, SIL OFL).
   ========================================================================== */
@font-face { font-family:"Inter"; src:url("../fonts/inter.8e433c0592f7.woff2") format("woff2"); font-weight:100 900; font-display:swap; }
@font-face { font-family:"Plus Jakarta Sans"; src:url("../fonts/plus-jakarta-sans.13d1b429e990.woff2") format("woff2"); font-weight:200 800; font-display:swap; }

:root {
  --navy-950:#081429; --navy-900:#0c1d3b; --navy-800:#12264a; --navy-700:#1b3563; --navy-600:#284a85;
  --amber-500:#f5a524; --amber-400:#f8b94e; --amber-600:#d48806; --amber-50:#fff6e5; --amber-100:#feeac2;
  --ink:#14213a; --muted:#5b6678; --faint:#8a94a6; --line:#e2e7f0; --line-strong:#cdd5e2;
  --bg:#f5f7fb; --card:#fff; --tint:#eef2f9;
  --accent:#1f4fa3; --accent-hover:#183f84; --focus:#f5a524;
  --bad:#b42318; --bad-bg:#fdecea; --good:#067647; --good-bg:#dcf5e7; --warn:#93520d; --warn-bg:#fff1d6;
  --radius:12px; --radius-sm:8px;
  --shadow-sm:0 1px 2px rgba(12,29,59,.06);
  --shadow:0 1px 2px rgba(12,29,59,.05), 0 4px 16px rgba(12,29,59,.06);
  --shadow-lg:0 10px 40px rgba(8,20,41,.18);
  --font:"Inter",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --font-display:"Plus Jakarta Sans","Inter",system-ui,sans-serif;
}
* { box-sizing:border-box; }
html { -webkit-text-size-adjust:100%; }
body { margin:0; font:15px/1.55 var(--font); color:var(--ink); background:var(--bg); min-height:100vh; display:flex; flex-direction:column; -webkit-font-smoothing:antialiased; }
main { width:100%; max-width:1120px; margin:28px auto 48px; padding:0 20px; flex:1; }
h1, h2, h3 { font-family:var(--font-display); color:var(--navy-900); letter-spacing:-.01em; line-height:1.25; }
h1 { font-size:28px; font-weight:750; margin:0 0 16px; }
h2 { font-size:18px; font-weight:700; margin:0 0 10px; }
h3 { font-size:15px; font-weight:700; }
a { color:var(--accent); text-underline-offset:2px; }
a:hover { color:var(--accent-hover); }
:focus-visible { outline:3px solid var(--focus); outline-offset:2px; border-radius:4px; }
.skip { position:absolute; left:-999px; top:8px; background:var(--card); padding:8px 12px; border-radius:6px; z-index:50; }
.skip:focus { left:8px; }
hr { border:0; border-top:1px solid var(--line); margin:16px 0; }

/* ---------- Header ---------- */
.site-header { background:var(--navy-900); color:#fff; position:sticky; top:0; z-index:30; box-shadow:0 1px 0 rgba(255,255,255,.06), 0 2px 12px rgba(8,20,41,.25); }
.site-header .bar { max-width:1120px; margin:0 auto; padding:10px 20px; display:flex; gap:20px; align-items:center; flex-wrap:wrap; min-height:62px; }
.brand { display:inline-flex; align-items:center; gap:10px; color:#fff; text-decoration:none; font:750 20px/1 var(--font-display); letter-spacing:-.02em; }
.brand:hover { color:#fff; }
.brand .logo-mark rect { fill:var(--navy-700); }
.nav { display:flex; gap:4px; flex-wrap:wrap; margin-right:auto; }
.nav a { color:#c8d3e8; text-decoration:none; padding:8px 12px; border-radius:8px; font-weight:550; font-size:14.5px; position:relative; }
.nav a:hover { color:#fff; background:rgba(255,255,255,.07); }
.nav a[aria-current="page"] { color:#fff; }
.nav a[aria-current="page"]::after { content:""; position:absolute; left:12px; right:12px; bottom:2px; height:2px; border-radius:2px; background:var(--amber-500); }
.nav-end { display:flex; align-items:center; gap:10px; }
.nav-end form { margin:0; }
.me { display:inline-flex; align-items:center; gap:8px; color:#e3e9f5; text-decoration:none; font-size:14px; max-width:200px; }
.me:hover { color:#fff; }
.me-name { overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.avatar { flex:none; display:inline-grid; place-items:center; width:32px; height:32px; border-radius:50%; background:var(--amber-500); color:var(--navy-900); font:700 14px/1 var(--font-display); }
.site-header .ghost { color:#c8d3e8; border-color:rgba(255,255,255,.18); }
.site-header .ghost:hover { color:#fff; background:rgba(255,255,255,.08); }

/* ---------- Footer ---------- */
.site-footer { border-top:1px solid var(--line); background:var(--card); color:var(--muted); font-size:13px; }
.site-footer .bar { max-width:1120px; margin:0 auto; padding:16px 20px; display:flex; justify-content:space-between; gap:12px; flex-wrap:wrap; align-items:center; }
.brand-small { display:inline-flex; align-items:center; gap:8px; font-weight:650; color:var(--navy-800); }

/* ---------- Surfaces ---------- */
.card { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); padding:20px 22px; margin-bottom:16px; box-shadow:var(--shadow-sm); }
.card > h2:first-child, .card > h1:first-child { margin-top:0; }
.card.padded { padding:28px 32px; }
.internal { background:#fffbf0; border-color:#f6dc9c; }
.muted { color:var(--muted); font-size:13px; }
.page-head { display:flex; justify-content:space-between; align-items:flex-end; gap:16px; flex-wrap:wrap; margin-bottom:20px; }
.page-head h1 { margin:0; }
.page-head p { margin:4px 0 0; color:var(--muted); }
.eyebrow { font-size:12px; font-weight:700; letter-spacing:.08em; text-transform:uppercase; color:var(--amber-600); margin:0 0 6px; }
.back { display:inline-flex; gap:6px; align-items:center; font-size:14px; text-decoration:none; margin-bottom:14px; color:var(--muted); }
.back:hover { color:var(--accent); }

/* ---------- Tables ---------- */
.table-wrap { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); overflow-x:auto; box-shadow:var(--shadow-sm); }
table { width:100%; border-collapse:collapse; background:var(--card); }
th, td { text-align:left; padding:12px 14px; border-bottom:1px solid var(--line); vertical-align:top; }
th { font-size:12px; color:var(--muted); font-weight:650; text-transform:uppercase; letter-spacing:.05em; background:#fafbfd; }
th a.sort { color:inherit; text-decoration:none; white-space:nowrap; display:inline-flex; align-items:center; gap:4px; }
th a.sort:hover, th a.sort.active { color:var(--ink); }
th a.sort:focus-visible { outline:2px solid var(--focus); outline-offset:2px; border-radius:4px; }
.sort-arrow { font-size:9px; }
tbody tr:last-child td { border-bottom:0; }
tbody tr:hover td { background:#fafbfe; }
.table-wrap table { border-radius:var(--radius); }
td a { font-weight:550; text-decoration:none; }
td a:hover { text-decoration:underline; }

/* ---------- Badges ---------- */
.badge { display:inline-flex; align-items:center; gap:5px; padding:2px 10px; border-radius:999px; font-size:12px; font-weight:600; background:#eceff4; color:#3d4859; white-space:nowrap; line-height:1.6; }
.badge.new { background:#e3edff; color:#1f4fa3; }
.badge.open { background:#e6e9f7; color:#2f3b8f; }
.badge.waiting { background:var(--warn-bg); color:var(--warn); }
.badge.resolved { background:var(--good-bg); color:var(--good); }
.badge.closed { background:#eceff4; color:#4a5568; }
.badge.urgent { background:var(--bad-bg); color:var(--bad); }
.badge.high { background:#ffe8d9; color:#a6400f; }
.badge.normal, .badge.low { background:#f0f2f6; color:#5b6678; }
.badge.dot::before { content:""; width:6px; height:6px; border-radius:50%; background:currentColor; }

/* ---------- Forms ---------- */
form p { margin:0 0 16px; }
label { display:block; font-weight:600; margin-bottom:6px; font-size:14px; color:var(--navy-900); }
input[type=text], input[type=email], input[type=number], input[type=password], input[type=search], input[type=url], input[type=date], input[type=datetime-local], select, textarea {
  width:100%; padding:10px 12px; border:1px solid var(--line-strong); border-radius:var(--radius-sm); font:inherit; color:var(--ink); background:#fff;
  transition:border-color .15s, box-shadow .15s; }
select:not([multiple]) { -webkit-appearance:none; appearance:none; padding-right:34px;
  background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1.5l5 5 5-5' fill='none' stroke='%235b6678' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 12px center; }
input:hover, select:hover, textarea:hover { border-color:#b3bed0; }
input:focus, select:focus, textarea:focus { outline:none; border-color:var(--navy-600); box-shadow:0 0 0 3px rgba(245,165,36,.35); }
textarea { min-height:120px; resize:vertical; }
#id_cc, #id_emails { min-height:64px; height:64px; }
input[type=file] { font:inherit; font-size:14px; max-width:100%; padding:10px; border:1px dashed var(--line-strong); border-radius:var(--radius-sm); width:100%; background:#fafbfd; }
input[type=checkbox], input[type=radio] { margin-right:6px; accent-color:var(--navy-700); width:16px; height:16px; vertical-align:-3px; }
.helptext { display:block; color:var(--muted); font-size:13px; margin-top:4px; font-weight:400; }
.errorlist { color:var(--bad); margin:4px 0; padding-left:18px; font-size:14px; }
.errorlist.nonfield { background:var(--bad-bg); border-radius:var(--radius-sm); padding:10px 14px 10px 30px; }

/* ---------- Buttons ---------- */
button, .button { display:inline-flex; align-items:center; justify-content:center; gap:8px; background:var(--navy-800); color:#fff; border:1px solid transparent; border-radius:var(--radius-sm);
  padding:10px 18px; font:600 14.5px/1.2 var(--font); cursor:pointer; text-decoration:none; transition:background .15s, box-shadow .15s, transform .05s; }
button:hover, .button:hover { background:var(--navy-700); color:#fff; }
button:active, .button:active { transform:translateY(1px); }
.button.cta, button.cta { background:var(--amber-500); color:var(--navy-950); }
.button.cta:hover, button.cta:hover { background:var(--amber-400); color:var(--navy-950); }
button.secondary, .button.secondary { background:#fff; color:var(--navy-800); border-color:var(--line-strong); }
button.secondary:hover, .button.secondary:hover { background:var(--tint); color:var(--navy-900); }
button.ghost, .button.ghost { background:transparent; color:var(--navy-800); border-color:var(--line-strong); }
.small { padding:7px 12px; font-size:13.5px; }
.large { padding:13px 22px; font-size:15.5px; }
button.link { background:none; color:var(--accent); padding:0; font-size:13px; border:0; }
button.link:hover { text-decoration:underline; background:none; color:var(--accent-hover); }

/* ---------- Layout helpers ---------- */
.grid { display:grid; grid-template-columns:minmax(0,2fr) minmax(0,1fr); gap:20px; align-items:start; }
.filters { display:grid; grid-template-columns:repeat(auto-fill, minmax(170px, 1fr)); gap:14px 16px; align-items:end; }
.filters .filter-field { min-width:0; }
.filters .filter-field.wide { grid-column:span 2; }
.filters label { font-size:13px; margin-bottom:5px; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.filters input, .filters select { height:40px; padding-top:0; padding-bottom:0; }
.filters .filter-actions { display:flex; gap:8px; align-items:center; }
.filters .filter-actions .button, .filters .filter-actions button { height:40px; }
@media (max-width:560px) { .filters .filter-field.wide { grid-column:1 / -1; } }
.messages { list-style:none; padding:0; margin:0 0 20px; }
.messages li { padding:12px 16px; border-radius:var(--radius-sm); background:var(--good-bg); color:#05603a; margin-bottom:8px; border:1px solid #b5e8cb; font-weight:500; }
.messages li.error { background:var(--bad-bg); color:var(--bad); border-color:#f7c6c0; }
.messages li.info, .messages li.warning { background:var(--amber-50); color:var(--warn); border-color:var(--amber-100); }
pre.body { white-space:pre-wrap; word-wrap:break-word; font:inherit; margin:0; }
.inline-row { display:flex; justify-content:space-between; align-items:center; gap:8px; padding:6px 0; border-bottom:1px solid var(--line); margin-bottom:8px; }
.empty { text-align:center; padding:40px 20px; color:var(--muted); }
.empty h2 { margin-bottom:4px; }

/* ---------- Customer home ---------- */
.hero { position:relative; overflow:hidden; border-radius:18px; padding:44px 44px 40px; margin-bottom:28px; color:#fff;
  background:radial-gradient(900px 300px at 85% -40%, rgba(245,165,36,.35), transparent 60%), linear-gradient(135deg, var(--navy-900), var(--navy-700)); box-shadow:var(--shadow-lg); }
.hero::after { content:""; position:absolute; right:-60px; bottom:-90px; width:300px; height:300px; border-radius:50%; border:44px solid rgba(245,165,36,.08); }
.hero h1 { color:#fff; font-size:34px; margin:0 0 6px; }
.hero p { margin:0 0 22px; color:#c8d3e8; font-size:16px; max-width:52ch; }
.hero .eyebrow { color:var(--amber-400); }
.search-xl { display:flex; gap:8px; max-width:640px; position:relative; z-index:1; background:#fff; padding:6px; border-radius:12px; box-shadow:0 8px 24px rgba(0,0,0,.18); }
.search-xl input[type=search] { border:0; font-size:16px; padding:12px 14px; box-shadow:none; }
.search-xl input[type=search]:focus { box-shadow:none; }
.search-xl:focus-within { box-shadow:0 0 0 3px rgba(245,165,36,.6), 0 8px 24px rgba(0,0,0,.18); }
.search-xl label { position:absolute; width:1px; height:1px; overflow:hidden; clip:rect(0 0 0 0); }
.actions { display:grid; grid-template-columns:repeat(3, minmax(0,1fr)); gap:16px; margin-bottom:28px; }
.action { display:flex; gap:14px; align-items:flex-start; padding:20px; background:var(--card); border:1px solid var(--line); border-radius:var(--radius); text-decoration:none; color:var(--ink); box-shadow:var(--shadow-sm); transition:border-color .15s, box-shadow .15s, transform .15s; }
.action:hover { border-color:var(--line-strong); box-shadow:var(--shadow); transform:translateY(-1px); color:var(--ink); }
.action strong { display:block; font:700 16px/1.3 var(--font-display); color:var(--navy-900); margin-bottom:2px; }
.action span.muted { font-size:14px; }
.action .icon { flex:none; width:42px; height:42px; border-radius:10px; display:grid; place-items:center; background:var(--tint); color:var(--navy-700); }
.action.primary .icon { background:var(--amber-50); color:var(--amber-600); }
.icon svg { width:22px; height:22px; }
.stat { font:750 22px/1 var(--font-display); color:var(--navy-900); }
.two-col { display:grid; grid-template-columns:minmax(0,3fr) minmax(0,2fr); gap:20px; align-items:start; }
.list { list-style:none; margin:0; padding:0; }
.list li { border-top:1px solid var(--line); }
.list li:first-child { border-top:0; }
.list a.row { display:flex; justify-content:space-between; gap:12px; align-items:center; padding:12px 4px; text-decoration:none; color:var(--ink); }
.list a.row:hover .row-title { color:var(--accent); }
.row-title { font-weight:600; display:block; }
.row-sub { color:var(--muted); font-size:13px; }
.card-head { display:flex; justify-content:space-between; align-items:baseline; gap:12px; margin-bottom:6px; }
.card-head h2 { margin:0; }
.card-head a { font-size:14px; font-weight:550; text-decoration:none; }

/* ---------- Sign in ---------- */
body.auth { background:var(--card); }
main.auth-main { max-width:none; margin:0; padding:0; }
.auth-shell { display:grid; grid-template-columns:minmax(0,1fr) minmax(0,1fr); min-height:100vh; }
.auth-art { position:relative; overflow:hidden; color:#fff; padding:48px; display:flex; flex-direction:column; justify-content:space-between;
  background:radial-gradient(700px 400px at 100% 0%, rgba(245,165,36,.30), transparent 60%), linear-gradient(160deg, var(--navy-900), var(--navy-700)); }
.auth-art::after { content:""; position:absolute; left:-120px; bottom:-140px; width:420px; height:420px; border-radius:50%; border:60px solid rgba(245,165,36,.07); }
.auth-art .brand { font-size:22px; }
.auth-art h2 { color:#fff; font-size:34px; line-height:1.15; margin:0 0 12px; max-width:14ch; }
.auth-art p { color:#c8d3e8; max-width:40ch; margin:0; font-size:16px; }
.auth-points { list-style:none; padding:0; margin:28px 0 0; display:grid; gap:12px; color:#e3e9f5; position:relative; z-index:1; }
.auth-points li { display:flex; gap:10px; align-items:center; }
.auth-points li::before { content:""; flex:none; width:8px; height:8px; border-radius:50%; background:var(--amber-500); box-shadow:0 0 0 4px rgba(245,165,36,.2); }
.auth-form { display:flex; align-items:center; justify-content:center; padding:48px 24px; }
.auth-form .inner { width:100%; max-width:380px; }
.auth-form h1 { font-size:28px; margin-bottom:6px; }
.auth-form .lead { color:var(--muted); margin:0 0 26px; }
.auth-form button[type=submit] { width:100%; padding:12px; font-size:15.5px; margin-top:4px; }
.auth-form .below { margin-top:18px; text-align:center; font-size:14px; color:var(--muted); }
.auth-mobile-brand { display:none; }

/* ---------- New ticket ---------- */
.form-card { padding:28px 32px; }
.form-card form > p:last-of-type { margin-bottom:22px; }
.form-actions { display:flex; gap:12px; align-items:center; flex-wrap:wrap; padding-top:18px; border-top:1px solid var(--line); }
.field-pair { display:grid; grid-template-columns:1fr 1fr; gap:0 16px; }
@media (max-width:560px) { .field-pair { grid-template-columns:1fr; } }
.tips { background:var(--amber-50); border:1px solid var(--amber-100); }
.tips h2 { font-size:16px; }
.tips ul { margin:0; padding-left:18px; color:#5a4310; }
.tips li { margin-bottom:6px; }
#suggestions .card { border-left:4px solid var(--amber-500); }
#suggestions ul { margin:0; padding-left:18px; }
.pager { display:flex; gap:14px; justify-content:center; align-items:center; margin-top:16px; }

/* ---------- Ticket view ---------- */
.ticket-head { display:flex; justify-content:space-between; align-items:flex-start; gap:16px; flex-wrap:wrap; margin-bottom:20px; }
.ticket-head h1 { margin:0 0 6px; font-size:26px; }
.ticket-ref { font:600 14px/1 var(--font); color:var(--muted); margin:0 0 8px; }
.meta { display:flex; gap:8px 14px; flex-wrap:wrap; align-items:center; color:var(--muted); font-size:13.5px; }
.progress { list-style:none; display:grid; grid-template-columns:repeat(3,1fr); margin:0 0 20px; padding:18px 22px; background:var(--card); border:1px solid var(--line); border-radius:var(--radius); counter-reset:step; box-shadow:var(--shadow-sm); }
.progress li { position:relative; display:flex; flex-direction:column; align-items:center; text-align:center; font-size:13.5px; color:var(--faint); font-weight:550; }
.progress li::before { counter-increment:step; content:counter(step); width:30px; height:30px; border-radius:50%; display:grid; place-items:center; background:#fff; border:2px solid var(--line-strong); color:var(--faint); font-weight:700; margin-bottom:6px; position:relative; z-index:1; }
.progress li + li::after { content:""; position:absolute; top:15px; right:50%; width:100%; height:2px; background:var(--line-strong); z-index:0; }
.progress li.done, .progress li.current { color:var(--navy-900); }
.progress li.done::before { content:"✓"; background:var(--navy-800); border-color:var(--navy-800); color:#fff; }
.progress li.current::before { background:var(--amber-500); border-color:var(--amber-500); color:var(--navy-950); box-shadow:0 0 0 5px rgba(245,165,36,.22); }
.progress li.done + li::after, .progress li.current::after { background:var(--navy-800); }
.thread { display:grid; gap:14px; margin-bottom:16px; }
.msg { display:grid; grid-template-columns:40px minmax(0,1fr); gap:12px; }
.msg .avatar { width:40px; height:40px; font-size:15px; background:var(--tint); color:var(--navy-800); }
.msg.team .avatar { background:var(--navy-800); color:#fff; }
.msg .bubble { background:var(--card); border:1px solid var(--line); border-radius:4px var(--radius) var(--radius) var(--radius); padding:14px 18px; box-shadow:var(--shadow-sm); min-width:0; }
.msg.team .bubble { border-color:#d4dcec; background:#fbfcff; }
.msg.internal .bubble { background:#fffbf0; border-color:#f6dc9c; }
.msg .who { display:flex; gap:8px; flex-wrap:wrap; align-items:baseline; margin-bottom:6px; font-size:13px; color:var(--muted); }
.msg .who strong { color:var(--navy-900); font-size:14px; }
.files { display:flex; flex-wrap:wrap; gap:8px; margin-top:10px; }
.file { display:inline-flex; gap:6px; align-items:center; padding:5px 10px; border:1px solid var(--line); border-radius:999px; font-size:13px; text-decoration:none; background:#fafbfd; }
.file:hover { border-color:var(--line-strong); }
.reply-card h2 { font-size:16px; }
.details dl { margin:0; display:grid; grid-template-columns:auto 1fr; gap:10px 14px; font-size:14px; }
.details dt { color:var(--muted); }
.details dd { margin:0; font-weight:550; text-align:right; }
.notice { background:#eef4ff; border:1px solid #c9daf8; border-radius:var(--radius-sm); padding:12px 16px; margin:0 0 16px; }

/* ---------- Help articles ---------- */
.kb-hero { padding:36px 40px; }
.kb-hero h1 { font-size:30px; }
.kb-grid { display:grid; grid-template-columns:repeat(auto-fill, minmax(300px,1fr)); gap:16px; }
.kb-grid .card { margin:0; }
.kb-grid h2 { font-size:16px; display:flex; align-items:center; gap:8px; }
.kb-grid h2 .count { font:600 12px/1 var(--font); color:var(--muted); background:var(--tint); border-radius:999px; padding:4px 8px; }
.kb-list { list-style:none; margin:0; padding:0; }
.kb-list li { padding:10px 0; border-top:1px solid var(--line); }
.kb-list li:first-child { border-top:0; padding-top:4px; }
.kb-list a { font-weight:600; text-decoration:none; }
.kb-list a:hover { text-decoration:underline; }
.kb-list .muted { display:block; margin-top:2px; }
.article { max-width:760px; margin:0 auto; }
.article .card { padding:32px 40px; }
.article h1 { font-size:32px; }
.article-body { max-width:70ch; font-size:16px; line-height:1.7; color:#253149; }
.article-body p { margin:0 0 1em; }
.helpful { display:flex; gap:12px; align-items:center; flex-wrap:wrap; justify-content:space-between; }
.helpful form { margin:0; }
.cta-band { display:flex; justify-content:space-between; align-items:center; gap:16px; flex-wrap:wrap; padding:22px 26px; border-radius:var(--radius); background:var(--navy-900); color:#c8d3e8; margin-top:24px; }
.cta-band strong { color:#fff; font:700 17px/1.3 var(--font-display); display:block; }

@media (max-width: 900px) {
  .actions { grid-template-columns:1fr; }
  .two-col { grid-template-columns:1fr; }
  .auth-shell { grid-template-columns:1fr; }
  .auth-art { display:none; }
  .auth-mobile-brand { display:flex; justify-content:center; margin-bottom:24px; }
  .auth-mobile-brand .brand { color:var(--navy-900); }
}
@media (max-width: 760px) {
  main { padding:0 16px; margin-top:20px; }
  .grid { grid-template-columns:1fr; }
  table { font-size:14px; }
  .site-header .bar { padding:10px 16px; gap:8px 12px; }
  .nav { order:3; width:100%; margin:0 -8px; overflow-x:auto; flex-wrap:nowrap; }
  .nav a { white-space:nowrap; }
  .nav-end { margin-left:auto; }
  .me-name { display:none; }
  .hero { padding:30px 22px; border-radius:14px; }
  .hero h1 { font-size:26px; }
  .search-xl button { padding:10px 14px; }
  .form-card, .article .card, .kb-hero { padding:22px 18px; }
  .progress { padding:14px 8px; }
  .progress li { font-size:12px; }
  h1 { font-size:24px; }
  .ticket-head h1 { font-size:22px; }
  .msg { grid-template-columns:32px minmax(0,1fr); gap:8px; }
  .msg .avatar { width:32px; height:32px; font-size:13px; }
}

/* ---------- Reports dashboard ---------- */
.viz {
  --series-1:#2a78d6; --series-2:#eb6834; --series-1-wash:#cde2fb;
  --ink-1:#0b0b0b; --ink-2:#52514e; --ink-3:#898781;
  --gridline:#e1e0d9; --baseline:#c3c2b7; --surface:#fff;
  --good-ink:#006300; --bad-ink:#d03b3b;
}
.viz h1 { margin:0; }
.viz h2 { font-size:16px; margin:0 0 2px; }
.viz h3 { font-size:14px; margin:20px 0 8px; color:var(--ink-2); }
.viz .card > .muted { margin:0 0 14px; }
.viz-head { display:flex; justify-content:space-between; align-items:flex-end; gap:16px; flex-wrap:wrap; margin-bottom:16px; }
.viz-head p { margin:2px 0 0; }
.range { display:inline-flex; background:var(--card); border:1px solid var(--line); border-radius:8px; padding:3px; gap:2px; }
.range a { padding:5px 12px; border-radius:6px; color:var(--ink-2); text-decoration:none; font-size:14px; white-space:nowrap; }
.range a:hover { background:#f1f3f6; }
.range a[aria-current] { background:var(--accent); color:#fff; font-weight:600; }

.kpis { display:grid; grid-template-columns:repeat(auto-fit, minmax(180px,1fr)); gap:12px; margin-bottom:16px; }
.kpi { background:var(--card); border:1px solid var(--line); border-radius:8px; padding:14px 16px; min-width:0; }
.kpi-label { font-size:13px; color:var(--ink-2); font-weight:600; }
.kpi-row { display:flex; align-items:flex-end; justify-content:space-between; gap:8px; margin:4px 0 2px; }
.kpi-value { font-size:30px; line-height:1.1; font-weight:650; color:var(--ink-1); white-space:nowrap; }
.kpi-note { font-size:12px; color:var(--ink-3); min-height:18px; }
.delta { font-weight:600; margin-right:2px; }
.delta.good { color:var(--good-ink); } .delta.bad { color:var(--bad-ink); } .delta.neutral { color:var(--ink-2); }
.spark { flex:none; overflow:visible; }
.spark polyline { fill:none; stroke:var(--series-1); stroke-width:1.5; stroke-linejoin:round; stroke-linecap:round; opacity:.8; }

.chart-head { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; flex-wrap:wrap; margin-bottom:8px; }
.chart-head p { margin:0; }
.legend { list-style:none; display:flex; gap:16px; margin:0; padding:0; font-size:13px; color:var(--ink-2); flex-wrap:wrap; }
.legend li { display:flex; align-items:center; gap:6px; }
.legend-below { margin-top:10px; }
.key-line { display:inline-block; width:14px; height:2px; border-radius:1px; background:var(--series-1); }
.key-box { display:inline-block; width:10px; height:10px; border-radius:2px; background:var(--series-1); }
.key-line.s2, .key-box.s2 { background:var(--series-2); }

svg.trend, svg.hist { width:100%; height:auto; display:block; overflow:visible; font-size:12px; }
.viz .gridline { stroke:var(--gridline); stroke-width:1; }
.viz .gridline.base { stroke:var(--baseline); }
.viz .tick { fill:var(--ink-3); font-variant-numeric:tabular-nums; }
.viz .line { fill:none; stroke-width:2; stroke-linejoin:round; stroke-linecap:round; }
.viz .line.s1 { stroke:var(--series-1); } .viz .line.s2 { stroke:var(--series-2); }
.viz .dot { stroke:var(--surface); stroke-width:2; }
.viz .dot.s1, .viz .fill.s1 { fill:var(--series-1); } .viz .dot.s2 { fill:var(--series-2); }
.viz .end-label { fill:var(--ink-2); font-size:13px; }
.viz .cap { fill:var(--ink-1); font-size:12px; font-weight:600; }
.viz .col .guide { stroke:var(--ink-3); stroke-width:1; opacity:0; }
.viz .col:hover .guide, .viz .col:focus .guide { opacity:1; }
.viz .col, .viz .mark { outline:none; cursor:default; }
.viz .mark:hover .fill, .viz .mark:focus .fill { opacity:.8; }

.table-view { margin-top:8px; font-size:13px; }
.table-view summary { cursor:pointer; color:var(--accent); }
.table-view table { margin-top:8px; max-height:none; }
.table-view .num, .viz .num { text-align:right; font-variant-numeric:tabular-nums; }

.viz-grid { display:grid; grid-template-columns:1fr 1fr; gap:16px; }
.viz-grid .card { margin-bottom:0; }
.viz-grid + .card { margin-top:16px; }

.bars { list-style:none; margin:0; padding:0; display:grid; gap:6px; }
.bars li { display:grid; grid-template-columns:minmax(90px, 38%) 1fr; align-items:center; gap:10px; font-size:14px; padding:2px 0; border-radius:4px; outline:none; }
.bars-wide li { grid-template-columns:minmax(120px, 28%) 1fr; }
.bars li:hover .bars-fill, .bars li:focus .bars-fill { opacity:.8; }
.bars li:focus-visible { box-shadow:0 0 0 2px var(--series-1-wash); }
.bars-label { overflow:hidden; text-overflow:ellipsis; white-space:nowrap; color:var(--ink-1); }
.bars-label.is-muted { color:var(--ink-3); font-style:italic; }
.bars-track { display:flex; align-items:center; gap:8px; min-width:0; }
.bars-fill { display:block; height:14px; min-width:2px; background:var(--series-1); border-radius:0 4px 4px 0; }
.bars-value { font-size:13px; font-weight:600; color:var(--ink-1); font-variant-numeric:tabular-nums; }
.tag { font-size:11px; color:var(--ink-2); background:#f1f3f6; border-radius:999px; padding:0 6px; margin-left:4px; }

.segbar { display:flex; gap:2px; height:28px; }
.seg { display:flex; align-items:center; padding:0 8px; border-radius:4px; background:var(--series-1); min-width:4px; color:#fff; font-size:12px; font-weight:600; overflow:hidden; outline:none; }
.seg.s2 { background:var(--series-2); }
.seg:hover, .seg:focus { opacity:.85; }
.seg-label { white-space:nowrap; }

.viz-empty { color:var(--ink-3); font-size:14px; margin:8px 0; }
.viz-tip { position:fixed; z-index:20; pointer-events:none; background:var(--ink-1); color:#fff; border-radius:6px; padding:6px 10px; font-size:12px; box-shadow:0 4px 12px rgba(0,0,0,.18); max-width:260px; }
.viz-tip .tip-title { color:#c3c2b7; margin-bottom:2px; }
.viz-tip .tip-row { display:flex; align-items:center; gap:6px; }
.viz-tip strong { font-size:13px; }

@media (max-width: 760px) {
  .kpis { grid-template-columns:repeat(2, minmax(0,1fr)); }
  .viz-grid { grid-template-columns:1fr; }
  .kpi-value { font-size:24px; }
  .spark { display:none; }
  /* SVG text is in viewBox units, so scale it back up where the chart is drawn small. */
  svg.trend { font-size:30px; }
  svg.trend .end-label { display:none; }
  svg.trend .dot { r:10px; stroke-width:4; }
  svg.trend .line { stroke-width:5; }
  svg.hist { font-size:19px; }
  svg.hist .cap { font-size:20px; }
}

/* ---------- Pain-point features: SLA, bulk, saved views, KB ---------- */
.badge.sla-overdue { background:#fee4e2; color:var(--bad); font-weight:600; }
.badge.sla-soon { background:#fef0c7; color:#93370d; }
.badge.sla-paused { background:#eef2f6; color:var(--muted); }
.badge.rating-good { background:#d1fadf; color:var(--good); }
.badge.rating-bad { background:#fee4e2; color:var(--bad); }
.bulk-bar { position:sticky; top:0; z-index:5; display:flex; gap:8px; align-items:center; flex-wrap:wrap; background:var(--card); border:1px solid var(--line); border-radius:8px; padding:8px 12px; margin-bottom:8px; }
.bulk-bar[hidden] { display:none; }
.bulk-bar select { width:auto; }
.saved-views { display:flex; gap:8px; align-items:center; flex-wrap:wrap; margin-bottom:12px; }
.chip { display:inline-flex; align-items:center; gap:4px; background:var(--card); border:1px solid var(--line); border-radius:999px; padding:2px 6px 2px 12px; font-size:14px; }
.chip form { display:inline; }
.inline-form { display:flex; gap:8px; align-items:center; flex-wrap:wrap; margin:0 0 16px; }
.inline-form label { margin:0; font-weight:400; color:var(--muted); font-size:13px; }
.inline-form input[type=text] { width:auto; min-width:180px; }
.inline-form.save-view { padding:0 4px; }
.inline-form.save-view input[type=text], .inline-form.save-view button { height:40px; padding-top:0; padding-bottom:0; }
.inline-form.save-view .check { display:inline-flex; align-items:center; }
.narrow { max-width:560px; margin:0 auto; }
.article-body { max-width:70ch; }
#suggestions ul { margin:0; padding-left:18px; }
#suggestions li { margin-bottom:8px; }
ul#id_members, #id_members { list-style:none; padding:0; margin:0; }
#id_rating { list-style:none; padding:0; display:flex; gap:16px; }
#id_rating label, #id_members label { font-weight:400; }

/* ---------- Staff settings ---------- */
.settings-grid { display:grid; grid-template-columns:repeat(auto-fit, minmax(460px,1fr)); gap:16px; align-items:start; }
.settings-grid .card { margin:0; }
.table-wrap.flat { box-shadow:none; border-radius:var(--radius-sm); margin:4px 0 0; }
.table-wrap.flat th, .table-wrap.flat td { padding:9px 12px; }
.card-actions { margin:14px 0 0; }
.narrow-wide { max-width:820px; }
.form-actions a { font-size:14px; }
@media (max-width: 760px) { .settings-grid { grid-template-columns:1fr; } }

/* Two-step sign-in */
.mfa-steps { padding-left:20px; margin:0 0 16px; }
.mfa-steps li { margin-bottom:10px; }
.qr { margin:10px 0; background:#fff; display:inline-block; padding:6px; border:1px solid var(--line); border-radius:var(--radius-sm); }
.qr svg { display:block; width:180px; height:180px; }
code.secret { font-size:15px; letter-spacing:.06em; word-break:break-all; }
.recovery-codes { list-style:none; padding:0; display:grid; grid-template-columns:repeat(2, minmax(0,1fr)); gap:8px; margin:0 0 20px; }
.recovery-codes code { display:block; padding:8px 10px; background:var(--tint); border-radius:var(--radius-sm); font-size:15px; text-align:center; }
form.inline { display:inline; }
.mfa-status { display:flex; gap:12px; align-items:center; flex-wrap:wrap; }
.mfa-status form { margin:0; }
.remember-device label { display:inline-flex; gap:8px; align-items:center; font-weight:600; }
.remember-device input { width:auto; margin:0; }
.trusted-devices { list-style:none; padding:0; margin:8px 0 14px; }
.trusted-devices li { display:flex; justify-content:space-between; align-items:center; gap:12px;
  padding:10px 0; border-top:1px solid var(--line); }
.trusted-devices li form { margin:0; }
#two-step h3 { margin-top:20px; }

/* Private notes */
.note { border-top:1px solid var(--line); padding:10px 0; }
.note .who { display:flex; gap:8px; align-items:baseline; flex-wrap:wrap; font-size:13px; }
.note .who form { margin-left:auto; }
.note pre.body { margin:4px 0; }
.note-form { margin-bottom:8px; }
.requester-card h3 { font-size:13px; margin:12px 0 4px; }
.plain-list { list-style:none; padding:0; margin:0; }
.plain-list li { padding:6px 0; border-bottom:1px solid var(--line); }
.plain-list li:last-child { border-bottom:0; }

/* Customer page */
.tabs { display:flex; gap:4px; margin:0 0 12px; border-bottom:1px solid var(--line); }
.tabs a { padding:8px 12px; text-decoration:none; color:var(--muted); font-weight:600; border-bottom:2px solid transparent; margin-bottom:-1px; }
.tabs a[aria-current="page"] { color:var(--ink); border-bottom-color:var(--amber-500); }
.badge.tag { background:var(--tint); color:var(--navy-700); font-weight:600; }
.grid > div > .card + .card, .grid > div > .table-wrap + .card { margin-top:20px; }

/* Bin and spam */
.row-actions form { display:flex; flex-wrap:wrap; gap:6px; margin:0; }
.stack > * + * { margin-top:20px; }
.stack .card { max-width:560px; }
td.ticket-id { white-space:nowrap; }
.queue-links { display:flex; gap:14px; font-size:14px; }

/* Queue views sidebar (HDA-12) */
.queue-layout { display:grid; grid-template-columns:200px minmax(0, 1fr); gap:20px; align-items:start; }
/* Staff pages use more of a wide screen so the queue's columns fit without sideways scrolling. */
body.staff-wide main, body.staff-wide .site-header .bar, body.staff-wide .site-footer .bar { max-width:1600px; }
.queue-table th, .queue-table td { padding:10px 10px; }
.queue-table th:first-child, .queue-table td:first-child { padding-left:14px; width:1%; }
.queue-table td.when { white-space:nowrap; font-size:13.5px; }
.queue-table td .badge { white-space:nowrap; }
.queue-table td.due .badge { white-space:normal; max-width:11em; line-height:1.35; border-radius:8px; padding:3px 8px; }
.views-nav { background:var(--card); border:1px solid var(--line); border-radius:10px; padding:12px; position:sticky; top:12px; }
.views-nav h2 { font-size:12px; text-transform:uppercase; letter-spacing:.05em; color:var(--muted); margin:8px 8px 6px; }
.views-nav h2:first-child { margin-top:0; }
.views-nav ul { list-style:none; margin:0 0 8px; padding:0; }
.views-nav li { display:flex; align-items:center; border-radius:6px; }
.views-nav li a { flex:1; display:flex; justify-content:space-between; gap:8px; padding:6px 8px; color:inherit; text-decoration:none; border-radius:6px; min-width:0; }
.views-nav li a span:first-child { overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.views-nav li a:hover { background:var(--tint); }
.views-nav li.current a { background:var(--tint); font-weight:600; }
.views-nav .count { color:var(--muted); font-variant-numeric:tabular-nums; }
.views-nav li form { display:inline; }
.views-nav li button.link { visibility:hidden; padding:0 6px; }
.views-nav li:hover button.link, .views-nav li button.link:focus { visibility:visible; }
.views-nav li.muted { padding:4px 8px; font-size:13px; }
.queue-layout > * { min-width:0; }
.queue-main td:nth-child(3) { min-width:14em; }
.tag-row { display:flex; gap:4px; flex-wrap:wrap; margin-top:4px; }
.tag-row .badge, a.badge.tag { text-decoration:none; }
.bulk-bar input[name=add_tag] { width:10em; }
.inline-form label.check { display:inline-flex; gap:4px; align-items:center; }
@media (max-width: 900px) {
  .queue-layout { grid-template-columns:minmax(0, 1fr); }
  .views-nav { position:static; }
  .views-nav ul { display:flex; flex-wrap:wrap; gap:4px; }
  .views-nav li button.link { visibility:visible; }
}

/* Requester panel on tickets (HDA-15) */
dl.compact { display:grid; grid-template-columns:auto 1fr; gap:4px 12px; margin:8px 0; font-size:14px; }
dl.compact dt { color:var(--muted); }
dl.compact dd { margin:0; }
ul.history { list-style:none; padding:0; margin:0 0 8px; font-size:14px; }
ul.history li { padding:6px 0; border-top:1px solid var(--line); }
ul.history li:first-child { border-top:0; }
ul.history .muted { display:block; font-size:12px; }

/* Sprint 1: channel badge, quick actions, submit as, agent home */
.channel { margin:0 0 8px; }
.badge.channel-email, .badge.channel-portal, .badge.channel-agent { background:var(--tint); color:var(--navy-800); }
.quick-actions { display:flex; gap:8px; align-items:center; flex-wrap:wrap; }
.quick-actions form { margin:0; }
.submit-as { display:flex; gap:8px; align-items:center; flex-wrap:wrap; margin-top:8px; }
.submit-as label { margin:0; color:var(--muted); font-size:14px; }
.submit-as select { width:auto; }
button.link.take { margin-left:4px; }
details.customer-fields { margin:8px 0; }
details.customer-fields summary { cursor:pointer; color:var(--accent); font-size:14px; }
ul.feed .snippet { display:block; font-size:13px; color:var(--muted); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
/* Grouped lists (HDA-13) and Next ticket (HDA-18) */
tr.group-row th { background:var(--tint); text-align:left; font-size:13px; padding:8px 12px; color:var(--ink); text-transform:none; letter-spacing:0; }
tr.group-row th .muted { font-weight:500; margin-left:6px; }
.list-summary { margin:4px 0 8px; font-size:13px; }
.small-print { font-size:12px; }
.badge.brand-tag { background:var(--navy-800); color:#fff; }

/* ---------- Automation rule builder ---------- */
.rule-form { max-width:980px; }
.rule-head { display:flex; gap:16px; align-items:flex-end; flex-wrap:wrap; margin-bottom:8px; }
.rule-head .rule-field.grow { flex:1 1 320px; }
.rule-head .rule-field { flex:0 0 auto; }
.rule-head input[name=order] { width:90px; }
.rule-field { margin-bottom:14px; min-width:0; }
.rule-field[hidden] { display:none; }
.rule-field.check-field label.check { display:inline-flex; align-items:center; gap:6px; font-weight:500; margin:0; }
.rule-head .rule-field.check-field { padding-bottom:12px; }
.rule-step { border:1px solid var(--line); border-radius:var(--radius); padding:16px 20px 4px; margin:18px 0; background:#fbfcfe; }
.rule-step legend { font-weight:650; color:var(--navy-900); padding:0 6px; }
.rule-step legend .step { display:inline-block; background:var(--navy-800); color:#fff; border-radius:6px; padding:1px 8px; margin-right:6px; font-size:13px; }
.rule-step > p.muted { margin:0 0 12px; font-size:13.5px; }
.rule-grid { display:grid; grid-template-columns:repeat(auto-fill, minmax(230px, 1fr)); gap:0 16px; }
.rule-grid .rule-field.wide { grid-column:1 / -1; }
.rule-step textarea { min-height:72px; }
.rule-delete { margin-top:12px; text-align:right; }

/* ---------- Projects and tasks (PA-1, PA-2, PA-3) ---------- */
.visually-hidden { position:absolute !important; width:1px; height:1px; overflow:hidden; clip:rect(0 0 0 0); white-space:nowrap; }
.project-filters .check-cell { display:flex; align-items:center; height:40px; }
.project-filters label.check { display:inline-flex; gap:6px; align-items:center; margin:0; font-weight:500; white-space:nowrap; }
.project-table tr.archived td { opacity:.65; }
.badge.pstatus-planned { background:#e3edff; color:#1f4fa3; }
.badge.pstatus-active { background:var(--good-bg); color:var(--good); }
.badge.pstatus-on_hold { background:var(--warn-bg); color:var(--warn); }
.badge.pstatus-done { background:#eceff4; color:#4a5568; }
.badge.pstatus-cancelled { background:#f3f4f6; color:var(--faint); text-decoration:line-through; }
.badge.kind-todo { background:#eceff4; color:#3d4859; }
.badge.kind-in_progress { background:#e3edff; color:#1f4fa3; }
.badge.kind-done { background:var(--good-bg); color:var(--good); }
.meter { display:block; height:6px; border-radius:999px; background:var(--tint); overflow:hidden; min-width:80px; }
.meter > span { display:block; height:100%; background:var(--amber-500); border-radius:inherit; }
.meter.wide { margin:0 0 12px; }
.progress-cell .meter { margin-bottom:4px; }
.progress-cell .muted { font-size:12.5px; white-space:nowrap; }
.inline-meter { display:inline-flex; align-items:center; gap:6px; }
.inline-meter .meter { width:90px; }
.project-head .eyebrow a { color:inherit; text-decoration:none; }
.project-meta { display:flex; flex-wrap:wrap; gap:6px 14px; align-items:center; }
.head-actions { display:flex; gap:8px; align-items:center; flex-wrap:wrap; }
.head-actions .inline-form { margin:0; }
.project-desc { margin:-8px 0 16px; color:var(--muted); max-width:80ch; }
.board-tools { display:flex; justify-content:space-between; gap:12px; flex-wrap:wrap; align-items:center; margin:0 0 10px; font-size:13.5px; }
.seg-links { display:flex; gap:4px; align-items:center; }
.seg-links a { padding:3px 10px; border-radius:999px; text-decoration:none; color:var(--muted); font-weight:600; }
.seg-links a[aria-current] { background:var(--navy-800); color:#fff; }
.board-scroll { overflow-x:auto; -webkit-overflow-scrolling:touch; padding-bottom:8px; scroll-snap-type:x proximity; }
.board { display:grid; gap:0; min-width:min-content; }
.board-row { display:grid; grid-template-columns:repeat(var(--cols), minmax(260px, 1fr)); gap:12px; }
.board-heads { position:sticky; top:0; z-index:1; }
.col-head { display:flex; justify-content:space-between; align-items:center; padding:10px 12px; background:var(--card); border:1px solid var(--line); border-bottom:3px solid var(--line-strong); border-radius:var(--radius-sm) var(--radius-sm) 0 0; font-weight:650; font-size:14px; }
.col-head.kind-in_progress { border-bottom-color:var(--accent); }
.col-head.kind-done { border-bottom-color:var(--good); }
.col-head .count { background:var(--tint); color:var(--navy-700); border-radius:999px; padding:0 8px; font-size:12px; }
.lane-head { margin:14px 0 6px; font-weight:650; font-size:13.5px; color:var(--navy-800); }
.lane-head .muted { font-weight:500; margin-left:4px; }
.col { background:var(--tint); border-radius:0 0 var(--radius-sm) var(--radius-sm); padding:8px; min-height:90px; display:flex; flex-direction:column; gap:8px; scroll-snap-align:start; transition:background .12s; }
.lane-head + .board-row .col { border-radius:var(--radius-sm); }
.col.over { background:var(--amber-50); outline:2px dashed var(--amber-500); outline-offset:-2px; }
.col-add { font-size:13px; color:var(--muted); text-decoration:none; padding:4px 6px; border-radius:6px; }
.col-add:hover { background:rgba(255,255,255,.7); color:var(--accent); }
.task-card { background:var(--card); border:1px solid var(--line); border-left:3px solid transparent; border-radius:var(--radius-sm); padding:10px 12px; box-shadow:var(--shadow-sm); cursor:grab; }
.task-card:hover { border-color:var(--line-strong); }
.task-card.prio-urgent { border-left-color:var(--bad); }
.task-card.prio-high { border-left-color:#e2702a; }
.task-card.dragging { opacity:.45; }
.task-card-top { display:flex; justify-content:space-between; align-items:center; gap:6px; margin-bottom:4px; }
.task-ref { font-size:12px; font-weight:700; color:var(--muted); text-decoration:none; letter-spacing:.02em; }
.task-title { display:block; color:var(--ink); text-decoration:none; font-weight:550; line-height:1.35; }
.task-title:hover { color:var(--accent); }
.task-parent { font-size:12px; margin-top:2px; }
.task-card-foot { display:flex; align-items:center; gap:8px; margin-top:8px; font-size:12px; color:var(--muted); }
.task-card-foot .grow { flex:1; }
.due-chip { background:var(--tint); border-radius:6px; padding:1px 6px; }
.due-chip.overdue { background:var(--bad-bg); color:var(--bad); font-weight:650; }
.task-card.overdue { border-color:#f4c7c3; }
.avatar.sm { width:24px; height:24px; min-height:0; flex:0 0 24px; align-self:center; font-size:11px; line-height:1; padding:0; }
.avatar.empty { background:var(--tint); color:var(--faint); }
.card-move { display:none; margin-top:8px; }
.card-move select { height:34px; font-size:13px; padding-top:0; padding-bottom:0; }
@media (hover:none) { .card-move { display:block; } .task-card { cursor:default; } }
tr.overdue-row td:first-child { box-shadow:inset 3px 0 0 var(--bad); }
.status-row-form { display:flex; gap:8px; align-items:center; flex-wrap:wrap; margin:0; }
.status-row-form input[type=text] { flex:1 1 180px; width:auto; }
.status-row-form select { width:auto; }
.order-btns form { display:flex; gap:2px; margin:0; }
.task-grid .card h2 .muted { font-size:14px; font-weight:500; margin-left:6px; }
.sub-row { padding:6px 0 !important; display:flex; gap:10px; align-items:center; flex-wrap:wrap; }
.sub-row a { flex:1 1 200px; text-decoration:none; color:var(--ink); }
.sub-row.done a { color:var(--muted); text-decoration:line-through; }
.checklist { list-style:none; padding:0; margin:0 0 12px; }
.checklist li { padding:6px 0; border-bottom:1px solid var(--line); }
.checklist .check-item { display:flex; align-items:center; gap:8px; margin:0; }
.checklist label.check { display:flex; gap:8px; align-items:center; flex:1; margin:0; font-weight:500; cursor:pointer; }
.checklist label.check.done { color:var(--muted); text-decoration:line-through; }
.checklist .remove { font-size:12.5px; color:var(--faint); }
ul.activity { list-style:none; padding:0; margin:0; }
ul.activity li { display:flex; gap:10px; padding:8px 0; border-bottom:1px solid var(--line); }
ul.activity li:last-child { border-bottom:0; }
ul.activity .when { font-size:12px; }
button.danger { color:var(--bad); }
@media (max-width:720px) {
  .board-row { grid-template-columns:repeat(var(--cols), minmax(78vw, 1fr)); }
}
/* Milestones, task list views, comments (PA-4, PA-6, PA-10) */
.task-ms { font-size:12px; color:var(--navy-700); margin-top:3px; }
.ms-head { display:flex; justify-content:space-between; gap:12px; align-items:center; flex-wrap:wrap; margin-bottom:12px; }
.ms-head p { margin:0; }
.ms-grid { display:grid; grid-template-columns:repeat(auto-fill, minmax(300px, 1fr)); gap:16px; }
.ms-grid .card { margin:0; }
.milestone.late { border-color:#f4c7c3; box-shadow:inset 3px 0 0 var(--bad); }
.milestone.closed { opacity:.75; }
.ms-top { display:flex; justify-content:space-between; gap:8px; align-items:flex-start; }
.ms-top h2 { margin:0; font-size:18px; }
.ms-date { margin:4px 0 8px; font-size:13.5px; }
.ms-desc { margin:0 0 10px; font-size:14px; }
.ms-stats { margin:0; font-size:13.5px; }
.overdue-text { color:var(--bad); font-weight:650; }
.ms-actions { display:flex; gap:14px; align-items:center; margin-top:12px; padding-top:10px; border-top:1px solid var(--line); font-size:14px; }
.ms-actions form { margin:0; }
.bulk-bar label.check { display:inline-flex; gap:4px; align-items:center; margin:0; }
.bulk-bar input[type=date] { width:auto; height:36px; }
ol.comments { list-style:none; padding:0; margin:0 0 14px; }
ol.comments li.comment { display:flex; gap:10px; padding:12px 0; border-bottom:1px solid var(--line); }
ol.comments li.comment.internal .comment-main { background:var(--amber-50); border-radius:8px; padding:8px 10px; margin:-4px 0; }
.comment-main { flex:1; min-width:0; }
.comment-main .who { display:flex; gap:8px; align-items:center; flex-wrap:wrap; font-size:14px; }
.comment-body p { margin:4px 0; }
.badge.internal-tag { background:var(--amber-100); color:var(--warn); }
.mention { background:var(--tint); color:var(--accent); border-radius:4px; padding:0 3px; font-weight:600; }
.comment-edit summary { cursor:pointer; color:var(--muted); font-size:13px; margin-top:4px; }
.comment-edit textarea { margin-top:6px; }
.comment-actions { display:flex; gap:12px; align-items:center; justify-content:flex-end; flex-wrap:wrap; margin-top:8px; }
.comment-actions label.check { display:inline-flex; gap:6px; align-items:center; margin:0 auto 0 0; font-weight:500; font-size:14px; }
.mention-menu { position:absolute; z-index:50; list-style:none; margin:0; padding:4px; background:var(--card); border:1px solid var(--line-strong); border-radius:8px; box-shadow:var(--shadow-lg); max-height:240px; overflow:auto; }
.mention-menu[hidden] { display:none; }
.mention-menu li { padding:6px 10px; border-radius:6px; cursor:pointer; font-size:14px; }
.mention-menu li.active, .mention-menu li:hover { background:var(--tint); color:var(--accent); }

/* ----- Task list: custom-field filters and columns (PA-20) ----- */
.filters .more-filters { grid-column:1 / -1; order:1; border-top:1px solid var(--line); padding-top:10px; }
.filters .more-filters summary { cursor:pointer; font-weight:600; color:var(--navy-800); font-size:14px; }
.more-filters-grid { display:grid; grid-template-columns:repeat(auto-fill, minmax(170px, 1fr)); gap:14px 16px; margin-top:12px; align-items:end; }
.filters .columns-pick { grid-column:1 / -1; border:0; padding:0; margin:0; display:flex; flex-wrap:wrap; gap:6px 16px; }
.filters .columns-pick legend { font-size:13px; font-weight:600; margin-bottom:5px; padding:0; }
.filters .columns-pick input { height:auto; }
.filters .columns-pick label { overflow:visible; margin:0; font-size:14px; }
.task-table td.num, .mini-table .num { text-align:right; font-variant-numeric:tabular-nums; }

/* ----- Sprints (PA-25) ----- */
.sprint-box { margin-bottom:18px; }
.sprint-box.active-sprint { border-top:3px solid var(--amber-500); }
.sprint-head { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; flex-wrap:wrap; }
.sprint-head h2 { margin-bottom:4px; }
.sprint-head h2 .muted { font-size:14px; font-weight:500; }
.sprint-head p { margin:0 0 10px; }
.sprint-head .head-actions { display:flex; gap:12px; align-items:center; flex-wrap:wrap; }
.sprint-head .head-actions form { margin:0; }
.sprint-stats { display:flex; gap:28px; flex-wrap:wrap; margin:6px 0 12px; }
.sprint-stats .stat { display:flex; flex-direction:column; font:inherit; color:inherit; }
.sprint-stats .stat-num { font-family:var(--font-display); font-size:24px; font-weight:750; color:var(--navy-900); font-variant-numeric:tabular-nums; }
.sprint-list { list-style:none; margin:8px 0 0; padding:4px; border:1px dashed transparent; border-radius:var(--radius-sm); min-height:44px; }
.sprint-list.over { border-color:var(--amber-500); background:var(--amber-50); }
.sprint-task { display:grid; grid-template-columns:18px 72px minmax(0,1fr) auto 130px 34px 150px; gap:10px; align-items:center; padding:7px 8px; border-bottom:1px solid var(--line); background:var(--card); cursor:grab; }
.sprint-task.dragging { opacity:.5; }
.sprint-task.done .sprint-task-title { color:var(--muted); text-decoration:line-through; }
.sprint-task .drag-handle { color:var(--faint); font-size:13px; letter-spacing:-2px; }
.sprint-task-title { color:var(--ink); text-decoration:none; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.sprint-task .assignee { font-size:13px; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.sprint-task .move-form { margin:0; }
.sprint-task .move-form select { height:32px; padding-top:0; padding-bottom:0; font-size:13px; }
.points-pill { display:inline-block; min-width:26px; padding:1px 7px; border-radius:999px; background:var(--tint); color:var(--navy-800); font-size:12px; font-weight:700; text-align:center; font-variant-numeric:tabular-nums; }
.drop-hint { padding:10px 8px; font-size:13px; }
.sprint-list .sprint-task + .drop-hint { display:none; }
.sprint-list.over .drop-hint { display:block; }
.sprint-reports { grid-template-columns:minmax(0,3fr) minmax(0,2fr); }
.mini-table { width:100%; border-collapse:collapse; font-size:14px; }
.mini-table th, .mini-table td { text-align:left; padding:6px 8px; border-bottom:1px solid var(--line); }
.mini-table th { font-size:12px; color:var(--muted); font-weight:600; }
.compact-list li { padding:6px 0; }
.chart { margin:8px 0 4px; }
.chart svg { width:100%; height:auto; display:block; overflow:visible; font-size:12px; }
.chart .gridline { stroke:var(--line); stroke-width:1; }
.chart .axis { fill:var(--muted); font-size:12px; }
.chart .ideal { fill:none; stroke:var(--faint); stroke-width:2; stroke-dasharray:6 5; }
.chart .actual { fill:none; stroke:var(--accent); stroke-width:2.5; stroke-linejoin:round; }
.chart .dot { fill:var(--card); stroke:var(--accent); stroke-width:2; }
.chart .bar.committed { fill:var(--line-strong); }
.chart .bar.completed { fill:var(--amber-500); }
.chart figcaption { font-size:13px; color:var(--muted); display:flex; align-items:center; gap:6px; flex-wrap:wrap; margin-top:6px; }
.chart .key { display:inline-block; width:14px; height:4px; border-radius:2px; margin-left:8px; }
.chart .key:first-child { margin-left:0; }
.chart .key.ideal { background:var(--faint); }
.chart .key.actual { background:var(--accent); }
.chart .key.committed { background:var(--line-strong); height:10px; }
.chart .key.completed { background:var(--amber-500); height:10px; }
@media (max-width:760px) {
  .sprint-task { grid-template-columns:18px 64px minmax(0,1fr) 34px; }
  .sprint-task .badge, .sprint-task .assignee { display:none; }
  .sprint-task .move-form { grid-column:2 / -1; }
  .sprint-reports { grid-template-columns:1fr; }
}
.chart.burndown svg { max-width:820px; }
.task-table td.nowrap { white-space:nowrap; }

/* ----- Phone: tab rows scroll sideways instead of widening the page ----- */
.tabs { overflow-x:auto; scrollbar-width:thin; }
.tabs a { white-space:nowrap; flex:none; }
@media (max-width:760px) {
  .tabs { margin-left:-16px; margin-right:-16px; padding:0 16px; }
  .grid > *, .settings-grid > * { min-width:0; }
}

/* ----- Task types (PA-28) ----- */
.type-chip { display:inline-flex; align-items:center; gap:5px; font-size:12.5px; font-weight:600; color:var(--tc, var(--accent)); white-space:nowrap; vertical-align:middle; }
.type-chip .type-icon { width:16px; height:16px; fill:none; stroke:currentColor; stroke-width:1.5; stroke-linecap:round; stroke-linejoin:round; flex:none; }
.type-chip.icon-only { margin-right:5px; }
.type-chip.icon-only .type-icon { width:14px; height:14px; vertical-align:-2px; }
.type-blue { --tc:#1f4fa3; } .type-red { --tc:#b42318; } .type-amber { --tc:#b26a00; }
.type-green { --tc:#067647; } .type-purple { --tc:#6b3fb8; } .type-gray { --tc:#5b6678; }
.task-ref .type-chip { color:var(--tc); }
.type-filter { display:inline-flex; gap:8px; align-items:center; }
.type-filter select { height:34px; padding-top:0; padding-bottom:0; font-size:14px; width:auto; }
.task-link { font-weight:600; }
#rules .sub-head { font-size:15px; margin:18px 0 6px; color:var(--navy-900); }
#rules h2 + .sub-head { margin-top:4px; }
.builtin-rules { margin:0 0 12px; padding-left:20px; }
.builtin-rules li { margin-bottom:4px; }

/* ---------- Admin area (HDA-53): grouped left-hand menu ---------- */
.admin-shell { display:grid; grid-template-columns:240px minmax(0,1fr); gap:28px; align-items:start; }
.admin-menu { position:sticky; top:84px; background:var(--card); border:1px solid var(--line); border-radius:var(--radius); padding:12px; box-shadow:var(--shadow-sm); font-size:14px; max-height:calc(100vh - 100px); overflow:auto; }
.admin-menu a { display:block; padding:6px 10px; border-radius:var(--radius-sm); color:var(--ink); text-decoration:none; }
.admin-menu a:hover { background:var(--tint); color:var(--navy-900); }
.admin-menu a[aria-current="page"] { background:var(--navy-900); color:#fff; font-weight:600; }
.admin-menu-top { display:flex !important; align-items:center; gap:8px; font-weight:650; }
.admin-menu-group { margin-top:12px; padding-top:10px; border-top:1px solid var(--line); }
.admin-menu-title { margin:0 0 4px; padding:0 10px; font-size:11.5px; font-weight:700; letter-spacing:.07em; text-transform:uppercase; color:var(--faint); display:flex; align-items:center; gap:6px; }
.admin-menu ul { list-style:none; margin:0; padding:0; }
.admin-menu .emergency { color:var(--bad); }
.admin-tag { display:inline-block; font-size:10.5px; font-weight:700; letter-spacing:.04em; text-transform:uppercase; background:var(--amber-100); color:var(--warn); border-radius:999px; padding:1px 7px; vertical-align:middle; }
.admin-body { min-width:0; }
.admin-body > .card, .admin-body .settings-grid { margin-bottom:16px; }
.admin-overview-group { margin-bottom:22px; }
.admin-overview-group h2 { display:flex; align-items:center; gap:8px; }
.admin-tiles { display:grid; grid-template-columns:repeat(auto-fill, minmax(240px,1fr)); gap:12px; }
.admin-tile { display:flex; flex-direction:column; gap:4px; background:var(--card); border:1px solid var(--line); border-radius:var(--radius); padding:14px 16px; text-decoration:none; color:var(--ink); box-shadow:var(--shadow-sm); transition:border-color .15s, box-shadow .15s; }
.admin-tile:hover { border-color:var(--amber-500); box-shadow:var(--shadow); color:var(--ink); }
.admin-tile-name { font:700 15px/1.3 var(--font-display); color:var(--navy-900); }
.admin-tile-blurb { color:var(--muted); font-size:13.5px; }
.admin-tile-count { margin-top:auto; padding-top:6px; font-size:12.5px; font-weight:600; color:var(--amber-600); }
.facts { display:grid; grid-template-columns:max-content 1fr; gap:6px 16px; margin:0 0 10px; }
.facts dt { color:var(--muted); }
.facts dd { margin:0; font-weight:550; overflow-wrap:anywhere; }
.inline-add { display:flex; gap:8px; margin-top:12px; }
.inline-add input { flex:1; min-width:0; }
.people-filter { display:flex; flex-wrap:wrap; gap:12px; align-items:flex-end; }
.people-filter label { display:flex; flex-direction:column; gap:4px; font-size:13px; font-weight:600; color:var(--muted); flex:1 1 160px; }
.people-filter label:first-child { flex:2 1 240px; }
.button-row { display:flex; flex-wrap:wrap; gap:10px; }
.button-row form { margin:0; }
.role-pill { display:inline-block; padding:2px 9px; border-radius:999px; font-size:12.5px; font-weight:600; background:var(--tint); color:var(--navy-700); white-space:nowrap; }
.role-pill.role-agent { background:#e3edfc; color:var(--accent); }
.role-pill.role-manager { background:var(--amber-50); color:var(--warn); }
.role-pill.role-supervisor { background:#e6f4ef; color:#1d6b52; }
.perm-matrix td.center, .perm-matrix th.center { text-align:center; }
.perm-yes { color:var(--good, #1d6b52); font-weight:700; }
.perm-no { color:var(--muted, #8a94a6); }
.role-pill.role-admin { background:var(--navy-900); color:#fff; }
.roles-table td:nth-child(2) { max-width:620px; }
@media (max-width: 900px) {
  .admin-shell { grid-template-columns:1fr; gap:16px; }
  .admin-menu { position:static; max-height:none; display:grid; grid-template-columns:repeat(auto-fill, minmax(150px,1fr)); gap:4px 12px; }
  .admin-menu-top { grid-column:1 / -1; }
  .admin-menu-group { margin-top:6px; }
}

/* SLA business hours and holidays (HDA-32) */
.business-hours { border:1px solid var(--line); border-radius:10px; padding:12px 16px 4px; margin:16px 0; }
.business-hours legend { font-weight:600; padding:0 6px; }
.business-hours .hours-row { display:flex; gap:16px; flex-wrap:wrap; }
.business-hours .hours-row > div { min-width:160px; }
.business-hours .days-row ul, .business-hours .days-row > div { display:flex; flex-wrap:wrap; gap:4px 16px; list-style:none; padding:0; margin:6px 0; }
.business-hours .days-row label { font-weight:400; }
.holiday-add { margin-top:12px; align-items:flex-end; }
.holiday-add label { display:flex; flex-direction:column; gap:4px; }
.holiday-add input { width:auto; }

/* Live operations board (HDA-36) */
.ops-tiles .kpi-value a { color:inherit; text-decoration:none; }
.ops-tiles .kpi-value a:hover { text-decoration:underline; }
.ops-tiles .kpi.tone-bad .kpi-value { color:var(--bad, #b42318); }
.ops-tiles .kpi.tone-warn .kpi-value { color:var(--warn, #b54708); }
.ops-queues td.num, .ops-queues th.num { text-align:right; }

/* Reports: custom dates, CSV and breakdown tables (HDA-37) */
.range-tools { display:flex; flex-direction:column; align-items:flex-end; gap:8px; }
.range-form { display:flex; flex-wrap:wrap; gap:8px; align-items:center; justify-content:flex-end; }
.range-form label { display:flex; gap:6px; align-items:center; margin:0; font-weight:400; color:var(--muted); font-size:13px; }
.range-form input[type=date] { width:auto; height:34px; padding:4px 8px; }
table.breakdown th.num, table.breakdown td.num { text-align:right; white-space:nowrap; }
@media (max-width: 700px) { .range-tools { align-items:stretch; } .range-form { justify-content:flex-start; } }

/* Help article sections and review dates (HDA-35) */
.kb-sections { display:flex; flex-wrap:wrap; gap:6px; margin:0 0 16px; }
.kb-sections a { padding:6px 12px; border:1px solid var(--line); border-radius:999px; text-decoration:none; color:var(--ink); font-size:14px; background:var(--surface, #fff); }
.kb-sections a[aria-current="page"] { background:var(--ink); color:#fff; border-color:var(--ink); }
.kb-sections .count { font-weight:600; margin-left:4px; }
.public-version { border-left:4px solid var(--line-strong); }

/* Requester and followers in one card (HDA-55) */
.requester-card h3 .count { font-weight:600; color:var(--muted); margin-left:4px; }
.requester-card .small-print { font-size:13px; margin:-4px 0 8px; }
.requester-card .followers { padding-bottom:12px; margin-bottom:12px; border-bottom:1px solid var(--line); }
.follower-add p { margin:8px 0 6px; }

/* Audit log (HDA-40) */
.audit-filters { display:grid; grid-template-columns:repeat(auto-fill, minmax(170px, 1fr)); gap:12px; align-items:end; }
.audit-table td.details { font-size:13px; max-width:420px; }
.audit-table td.when { white-space:nowrap; }
.badge.audit-sign_in { background:var(--line); color:var(--ink); }
.badge.audit-security { background:var(--bad-bg); color:var(--bad); }
.badge.audit-people { background:var(--warn-bg); color:var(--warn); }

/* Single sign-on button (HDA-39) */
.sso-divider { display:flex; align-items:center; gap:12px; margin:16px 0; color:var(--muted); font-size:13px; }
.sso-divider::before, .sso-divider::after { content:""; flex:1; border-top:1px solid var(--line); }
.sso-button { display:block; text-align:center; width:100%; }
.audit-filters .filter-actions { grid-column:span 2; display:flex; gap:8px; }
.audit-filters .filter-actions .button, .audit-filters .filter-actions button { white-space:nowrap; }
/* ---------- Project calendar (PA-18) ---------- */
.cal-toolbar { display:flex; flex-wrap:wrap; gap:12px 20px; align-items:center; margin:0 0 14px; }
.cal-nav { display:flex; gap:6px; align-items:center; }
.cal-title { margin:0 0 0 8px; font-size:20px; min-width:12ch; }
.cal-filters { display:flex; flex-wrap:wrap; gap:8px; align-items:center; margin-left:auto; }
.cal-filters label { margin:0; }
.cal-filters select { width:auto; min-width:140px; }
.cal-filters .check { display:inline-flex; gap:6px; align-items:center; font-weight:500; color:var(--muted); }
.seg-radio { display:inline-flex; gap:4px; align-items:center; margin:0; font-weight:600; color:var(--muted); padding:3px 10px; border-radius:999px; cursor:pointer; }
.seg-radio:has(input:checked) { background:var(--navy-800); color:#fff; }
.seg-radio input { position:absolute; opacity:0; pointer-events:none; }
.seg-radio:has(input:focus-visible) { outline:3px solid var(--focus); outline-offset:2px; }
.cal-layout { display:grid; grid-template-columns:minmax(0,1fr) 280px; gap:16px; align-items:start; }
.cal { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); overflow:hidden; box-shadow:var(--shadow-sm); }
.cal-row { display:grid; grid-template-columns:repeat(7, minmax(0,1fr)); }
.cal-heads div { padding:8px 10px; font:600 12px/1 var(--font); text-transform:uppercase; letter-spacing:.04em; color:var(--muted); background:var(--tint); border-bottom:1px solid var(--line); }
.cal-day { min-height:112px; padding:6px; border-right:1px solid var(--line); border-bottom:1px solid var(--line); display:flex; flex-direction:column; gap:3px; min-width:0; }
.cal-week .cal-day { min-height:360px; }
.cal-row > .cal-day:last-child { border-right:0; }
.cal-row:last-child > .cal-day { border-bottom:0; }
.cal-day.is-weekend { background:#fafbfd; }
.cal-day.is-other { background:#f7f8fb; }
.cal-day.is-other .cal-date { color:var(--faint); }
.cal-date { font:600 13px/1 var(--font); color:var(--navy-800); padding:2px 4px 4px; }
.cal-date a { color:inherit; text-decoration:none; }
.cal-date a:hover { text-decoration:underline; }
.cal-day.is-today .cal-date { display:inline-block; align-self:flex-start; background:var(--amber-500); color:var(--navy-950); border-radius:999px; padding:4px 8px; }
.cal-day.drop-target, .cal-undated.drop-target { background:var(--amber-50); box-shadow:inset 0 0 0 2px var(--amber-500); }
.cal-task { display:block; font-size:12.5px; line-height:1.3; padding:3px 6px; border-radius:6px; background:var(--tint); color:var(--ink); text-decoration:none; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; border-left:3px solid var(--navy-600); }
.cal-task:hover { background:#e2e9f6; color:var(--ink); }
.cal-task[draggable] { cursor:grab; }
.cal-task.dragging { opacity:.45; }
.cal-task.prio-high, .cal-task.prio-urgent { border-left-color:var(--amber-600); }
.cal-task.is-late { border-left-color:var(--bad); background:var(--bad-bg); }
.cal-task.is-done { color:var(--muted); text-decoration:line-through; border-left-color:var(--good); background:#f1f5f2; }
.cal-task.part-middle, .cal-task.part-end { opacity:.8; }
.cal-cont { color:var(--faint); margin-right:2px; }
.cal-id { font-weight:650; color:var(--navy-700); font-variant-numeric:tabular-nums; }
.cal-task.is-done .cal-id { color:inherit; }
.cal-ms { display:block; font:600 12px/1.3 var(--font); color:var(--warn); background:var(--warn-bg); border-radius:6px; padding:3px 6px; text-decoration:none; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.cal-side .card { padding:14px; margin-bottom:14px; }
.cal-side h2 { font-size:16px; margin:0 0 4px; display:flex; gap:8px; align-items:center; }
.cal-side h2 .count { font:600 12px/1 var(--font); color:var(--muted); background:var(--tint); border-radius:999px; padding:4px 8px; }
.cal-undated { display:flex; flex-direction:column; gap:4px; max-height:60vh; overflow:auto; }
.copy-row { display:flex; gap:6px; margin:8px 0; }
.copy-row input { flex:1; min-width:0; font-size:12px; }

/* ---------- Workload (PA-19) ---------- */
.wl-wrap { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); box-shadow:var(--shadow-sm); }
.wl-table { width:100%; border-collapse:collapse; }
.wl-table th, .wl-table td { vertical-align:middle; padding:8px 10px; border-bottom:1px solid var(--line); text-align:left; white-space:nowrap; }
.wl-table thead th { font:600 12px/1.2 var(--font); text-transform:uppercase; letter-spacing:.04em; color:var(--muted); background:var(--tint); }
.wl-table thead th.is-now { color:var(--navy-900); box-shadow:inset 0 -3px 0 var(--amber-500); }
.wl-table tbody th { font:600 14px/1.3 var(--font); text-transform:none; letter-spacing:0; background:none; color:var(--ink); }
.wl-table .num { text-align:center; font-variant-numeric:tabular-nums; }
.wl-table tbody tr:last-child > * { border-bottom:0; }
.wl-cell { min-width:58px; padding:5px 10px; border-radius:8px; border:1px solid var(--line-strong); background:var(--card); color:var(--ink); font:600 13px/1.2 var(--font); cursor:pointer; box-shadow:none; }
.wl-cell:hover { border-color:var(--navy-600); background:var(--tint); color:var(--ink); }
.wl-cell.near { background:var(--warn-bg); border-color:#f3c46f; color:var(--warn); }
.wl-cell.over { background:var(--bad-bg); border-color:#f1a59d; color:var(--bad); }
.wl-cell.late { color:var(--bad); }
.wl-cell sup { font-size:10px; color:var(--muted); margin-left:2px; }
.wl-legend { display:flex; gap:6px; align-items:center; flex-wrap:wrap; margin-top:10px; }
.wl-key { display:inline-block; width:14px; height:14px; border-radius:4px; border:1px solid; }
.wl-key.near { background:var(--warn-bg); border-color:#f3c46f; }
.wl-key.over { background:var(--bad-bg); border-color:#f1a59d; }
.wl-legend > span { display:inline-flex; gap:6px; align-items:center; margin-right:14px; }
.drawer { position:fixed; top:0; right:0; bottom:0; width:min(440px, 100vw); background:var(--card); box-shadow:var(--shadow-lg); z-index:40; overflow:auto; }
.drawer-inner { padding:18px 20px; }
.drawer-head { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; margin-bottom:10px; }
.drawer-head h2 { margin:0; font-size:18px; }
.wl-tasks { list-style:none; margin:0; padding:0; }
.wl-tasks li { display:flex; justify-content:space-between; gap:12px; align-items:center; padding:10px 0; border-bottom:1px solid var(--line); }
.wl-tasks li > div { min-width:0; }
.wl-tasks li select { width:auto; max-width:170px; }
.wl-tasks li.moved { opacity:.6; }
.wl-moved { color:var(--good); font-weight:600; }

@media (max-width:900px) {
  .cal-layout { grid-template-columns:1fr; }
  .cal-filters { margin-left:0; }
  .cal-day { min-height:84px; padding:4px; }
  .cal-task, .cal-ms { font-size:11px; padding:2px 4px; }
  .cal-week .cal-row { grid-template-columns:1fr; }
  .cal-week .cal-heads { display:none; }
  .cal-week .cal-day { min-height:0; border-right:0; }
}
@media (max-width:600px) {
  /* Too narrow for titles: month cells show a bar per task; tap the day for its week. */
  .cal-month .cal-day { min-height:64px; }
  .cal-month .cal-task, .cal-month .cal-ms { font-size:0; height:6px; padding:0; border-left-width:0; border-radius:3px; background:var(--navy-600); }
  .cal-month .cal-task.is-late { background:var(--bad); }
  .cal-month .cal-task.is-done { background:var(--good); opacity:.5; }
  .cal-month .cal-ms { background:var(--amber-500); }
  .cal-month .cal-date a { display:inline-block; padding:4px; margin:-4px; }
}
.avatar.sm.bot { background:var(--navy-700); color:var(--amber-400); }

/* ---------- Project automations + request forms (PA-21, PA-22) ---------- */
.preset-list { list-style:none; margin:0; padding:0; }
.preset-list li { display:flex; justify-content:space-between; align-items:center; gap:12px; padding:10px 0; border-top:1px solid var(--line); }
.preset-list form { margin:0; }
button.toggle.is-on { color:var(--good); }
button.toggle.is-off { color:var(--muted); }
form.inline { display:inline; margin:0; }
.card-head { display:flex; justify-content:space-between; align-items:center; gap:12px; }
.card-head h2 { margin:0; }
.q-list { display:flex; flex-direction:column; gap:12px; margin:12px 0; }
.q-row { border:1px solid var(--line); border-radius:var(--radius-sm); padding:12px; margin:0; background:#fbfcfe; }
.q-grid { display:grid; grid-template-columns:2fr 1.4fr 1.2fr; gap:10px 12px; align-items:end; }
.q-grid label { font-size:13px; }
.q-label { grid-column:span 1; }
.q-help { grid-column:span 2; }
.q-checks { display:flex; gap:14px; align-items:center; }
.q-small input { width:5em; }
.form-side-actions { display:flex; gap:8px; flex-wrap:wrap; margin-top:8px; }
.form-side-actions form { margin:0; }
button.danger { color:var(--bad); }
.form-cards { display:grid; grid-template-columns:repeat(auto-fill, minmax(260px, 1fr)); gap:16px; }
a.form-pick { text-decoration:none; color:var(--ink); display:flex; flex-direction:column; gap:6px; }
a.form-pick:hover { box-shadow:var(--shadow); border-color:var(--navy-600); }
a.form-pick h2 { margin:0; font-size:18px; }
.link-arrow { margin-top:auto; color:var(--accent); font-weight:600; }
.hp { position:absolute !important; left:-10000px; width:1px; height:1px; overflow:hidden; }
.badge.rq-done { background:var(--good-bg); color:var(--good); }
.badge.rq-in_progress { background:var(--warn-bg); color:var(--warn); }
.badge.rq-todo { background:var(--tint); color:var(--navy-700); }
.details-inline { display:grid; grid-template-columns:max-content 1fr; gap:6px 16px; }
.details-inline dt { color:var(--muted); }
.details-inline dd { margin:0; }
@media (max-width:720px) { .q-grid { grid-template-columns:1fr; } .q-help { grid-column:auto; } }
.request-fill label.required::after { content:" *"; color:var(--bad); }

/* ----- PA-36: compact Projects layout ------------------------------------------------ */
.ico { width:16px; height:16px; flex:none; fill:none; stroke:currentColor; stroke-width:1.5; stroke-linecap:round; stroke-linejoin:round; }
.ico .fill { fill:currentColor; stroke:none; }
.phead { margin:-4px 0 14px; }
.phead-line { display:flex; align-items:baseline; gap:6px 18px; flex-wrap:wrap; }
.crumbs { display:flex; align-items:baseline; gap:8px; min-width:0; flex-wrap:wrap; }
.crumbs a { color:var(--muted); text-decoration:none; font-size:14px; }
.crumbs a:hover { color:var(--navy-700); text-decoration:underline; }
.crumbs .sep { color:var(--faint); }
.crumbs .pkey { font:700 12px/1 var(--font-display); letter-spacing:.06em; color:var(--amber-600); background:var(--amber-50); border:1px solid var(--amber-100); border-radius:6px; padding:3px 6px; align-self:center; }
.crumbs h1 { font-size:20px; margin:0; }
.phead-meta { display:flex; align-items:center; gap:4px 14px; flex-wrap:wrap; margin:0; font-size:13px; color:var(--muted); }
.phead-meta .inline-meter .meter { width:64px; }
.vtabs-row { display:flex; align-items:center; gap:10px; border-bottom:1px solid var(--line); margin-top:8px; }
.vtabs { display:flex; align-items:center; gap:2px; flex:1; min-width:0; overflow-x:auto; scrollbar-width:thin; -webkit-overflow-scrolling:touch; }
.vtabs > a, .vtabs > details > summary { display:inline-flex; align-items:center; gap:6px; padding:9px 10px 8px; white-space:nowrap; text-decoration:none; color:var(--muted); font-weight:600; font-size:14px; border-bottom:2px solid transparent; margin-bottom:-1px; cursor:pointer; list-style:none; }
.vtabs > details > summary::-webkit-details-marker { display:none; }
.vtabs > a:hover, .vtabs > details > summary:hover { color:var(--navy-800); }
.vtabs > a[aria-current="page"] { color:var(--ink); border-bottom-color:var(--amber-500); }
.vtabs > a[aria-current="page"] .ico { color:var(--amber-600); }
.vtabs .saved-view { font-weight:500; }
.vtabs .saved-view:first-of-type { margin-left:6px; border-left:1px solid var(--line); padding-left:14px; }
.vtabs-actions { display:flex; align-items:center; gap:6px; flex:none; padding:4px 0; }

/* Popovers built on <details> */
.pop { position:relative; }
.pop > summary { list-style:none; cursor:pointer; }
.pop > summary::-webkit-details-marker { display:none; }
.pop-panel { position:absolute; z-index:40; top:calc(100% + 6px); left:0; min-width:220px; max-width:min(320px, calc(100vw - 32px)); background:var(--card); border:1px solid var(--line); border-radius:10px; box-shadow:var(--shadow-lg); padding:12px; display:grid; gap:8px; }
.vtabs .pop-panel { position:fixed; top:auto; margin-top:6px; }
.pop-right .pop-panel { left:auto; right:0; }
.pop-panel label { font-size:13px; margin:0; }
.pop-panel .check { font-weight:500; }
.pop-panel p { margin:0; }
.pop-title { font-size:12px; font-weight:700; color:var(--muted); text-transform:uppercase; letter-spacing:.05em; }
.pop-panel.menu { padding:6px; gap:0; }
.pop-panel.menu .pop-title { padding:6px 8px 4px; }
.pop-panel.menu a, .pop-panel.menu button.link { display:flex; align-items:center; gap:8px; width:100%; padding:7px 10px; border-radius:6px; text-decoration:none; color:var(--ink); font-size:14px; text-align:left; }
.pop-panel.menu a:hover, .pop-panel.menu button.link:hover { background:var(--tint); text-decoration:none; }
.pop-panel.menu a[aria-current="true"] { background:var(--amber-50); font-weight:600; }
.pop-panel.menu button.link.danger { color:var(--bad); }
.pop-panel.menu .muted { padding:6px 10px; }

/* Icon buttons + tooltips */
.icon-btn { position:relative; display:inline-flex; align-items:center; justify-content:center; gap:6px; min-width:32px; height:32px; padding:0 7px; border-radius:8px; border:1px solid transparent; background:transparent; color:var(--muted); text-decoration:none; font-size:13px; font-weight:600; cursor:pointer; }
.icon-btn:hover { background:var(--tint); color:var(--navy-800); }
.icon-btn:focus-visible { outline:2px solid var(--amber-500); outline-offset:1px; }
.icon-btn.on { background:var(--amber-50); color:var(--navy-900); border-color:var(--amber-100); }
.icon-btn .tool-label { display:none; }
.count-badge { position:absolute; top:-4px; right:-4px; min-width:16px; height:16px; padding:0 4px; border-radius:999px; background:var(--amber-500); color:var(--navy-950); font:700 10px/16px var(--font-display); text-align:center; }
[data-tip] { position:relative; }
[data-tip]:hover::after, [data-tip]:focus-visible::after { content:attr(data-tip); position:absolute; top:calc(100% + 8px); left:50%; transform:translateX(-50%); z-index:60; background:var(--navy-950); color:#fff; font:500 12px/1.3 var(--font); padding:5px 9px; border-radius:6px; white-space:nowrap; pointer-events:none; box-shadow:var(--shadow); }
.pop[open] > [data-tip]::after, [aria-expanded="true"][data-tip]::after { display:none; }
.avatar.xs { width:22px; height:22px; font-size:11px; }
.split-btn { display:inline-flex; }
.split-btn > .button { border-top-right-radius:0; border-bottom-right-radius:0; padding-left:10px; padding-right:12px; gap:4px; }
.split-btn .split-caret { border-top-left-radius:0; border-bottom-left-radius:0; border-left:1px solid rgba(8,20,41,.18); padding:0 7px; height:100%; }
.split-btn .pop { display:flex; }
.split-btn .pop-panel .type-chip { pointer-events:none; }

/* List toolbar */
.ltoolbar { display:flex; align-items:center; gap:8px; padding:8px 0 10px; position:relative; }
.ltools-left { display:flex; align-items:center; gap:4px; flex:1; min-width:0; }
.ltools-right { display:flex; align-items:center; gap:2px; }
.ltools-more { display:none; }
.tchip { display:inline-flex; align-items:center; gap:6px; height:30px; padding:0 12px 0 10px; border-radius:999px; background:var(--amber-50); border:1px solid var(--amber-100); color:var(--navy-900); font-size:13px; font-weight:600; }
.tchip:hover { border-color:var(--amber-400); }
.lcount { margin-left:8px; }
.search-pop { grid-template-columns:1fr auto; align-items:center; min-width:280px; }
.search-pop input { height:36px; padding:0 10px; }
.filter-panel { padding:14px 16px; margin-bottom:12px; }
.filter-panel .filters input, .filter-panel .filters select { height:36px; }
.filter-panel .filter-actions .button, .filter-panel .filter-actions button:not(.link) { height:36px; }

/* Groups */
.lgroups { display:grid; gap:14px; }
.lgroup-head { margin:0 0 6px; font-size:inherit; }
.fold { display:inline-flex; align-items:center; gap:8px; background:none; border:0; padding:4px 6px 4px 0; color:var(--ink); cursor:pointer; font-weight:600; }
.fold:hover { background:none; color:var(--ink); }
.fold .ico { color:var(--muted); transition:transform .15s; }
.fold[aria-expanded="false"] .ico { transform:rotate(-90deg); }
.gpill { display:inline-flex; align-items:center; gap:6px; padding:3px 10px; border-radius:6px; background:#eceff4; color:#3d4859; font:700 12px/1.4 var(--font-display); text-transform:uppercase; letter-spacing:.04em; }
.gpill .gdot { width:10px; height:10px; border-radius:50%; border:2px dashed currentColor; }
.gpill.kind-in_progress { background:#e6eefc; color:var(--navy-700); }
.gpill.kind-in_progress .gdot { border-style:solid; background:linear-gradient(90deg, currentColor 50%, transparent 50%); }
.gpill.kind-done { background:var(--good-bg); color:var(--good); }
.gpill.kind-done .gdot { border-style:solid; background:currentColor; }
.gcount { color:var(--muted); font-weight:600; font-size:13px; }
.ltable-wrap { box-shadow:none; border-radius:10px; }
.ltable { table-layout:fixed; min-width:640px; }
.ltable th, .ltable td { padding:7px 10px; vertical-align:middle; font-size:14px; }
.ltable th { background:transparent; font-size:12px; text-transform:none; letter-spacing:0; }
.ltable th a.sort { color:var(--muted); }
.ltable col.c-sel { width:36px; } .ltable col.c-who { width:170px; } .ltable col.c-due { width:120px; }
.ltable col.c-pri { width:100px; } .ltable col.c-extra { width:120px; } .ltable col.c-plus { width:44px; }
.ltable td.sel, .ltable th.sel { padding-right:0; }
.ltable tbody tr:hover { background:#fafbfd; }
.lname-line { display:flex; align-items:center; gap:7px; min-width:0; }
.lname-line .type-chip.icon-only { margin:0; }
.lname-line .ticket-id { font-size:12px; color:var(--muted); text-decoration:none; flex:none; }
.ltitle { color:var(--ink); text-decoration:none; font-weight:500; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; min-width:0; }
.ltitle:hover { text-decoration:underline; color:var(--navy-700); }
.lname-sub { display:flex; flex-wrap:wrap; gap:4px 8px; margin:3px 0 0 22px; font-size:12px; }
.lname-sub .badge { font-size:11px; padding:0 7px; }
.lwho { white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.lwho .avatar { margin-right:6px; vertical-align:middle; }
.ltable th.lplus { text-align:right; }
.ltable .add-col { min-width:26px; height:26px; padding:0; }
.ltable tr.fresh { animation:freshrow 1.6s ease-out; }
@keyframes freshrow { from { background:var(--amber-50); } to { background:transparent; } }
.ladd td { border-bottom:0; padding-top:4px; padding-bottom:4px; }
.quick-add { display:flex; align-items:center; gap:8px; color:var(--faint); }
.quick-add input { border:0; box-shadow:none; padding:6px 0; height:32px; background:transparent; flex:1; min-width:0; font-size:14px; }
.quick-add input:focus { box-shadow:none; }
.quick-add .qa-hint { visibility:hidden; font-size:12px; }
.quick-add:focus-within .qa-hint { visibility:visible; }
.quick-add:focus-within { color:var(--amber-600); }
.lempty { margin-top:8px; }

@media (max-width: 760px) {
  .crumbs h1 { font-size:18px; }
  .phead-meta { font-size:12px; }
  .vtabs-row { gap:4px; }
  .vtabs .pop-panel { left:16px; right:16px; max-width:none; }
  .ltools-more { display:inline-flex; }
  .ltools-right { display:none; position:absolute; right:0; top:calc(100% - 4px); z-index:41; flex-direction:column; align-items:stretch; background:var(--card); border:1px solid var(--line); border-radius:10px; box-shadow:var(--shadow-lg); padding:6px; min-width:200px; }
  .ltools-right.open { display:flex; }
  .ltools-right .icon-btn { justify-content:flex-start; padding:0 10px; height:38px; }
  .ltools-right .icon-btn .tool-label { display:inline; }
  .ltools-right .count-badge { position:static; margin-left:auto; }
  .ltools-right [data-tip]::after { display:none; }
  .ltools-right .pop-right .pop-panel { right:auto; left:0; position:static; box-shadow:none; border:0; padding:4px 0 0; min-width:0; }
  .ltable { min-width:560px; }
  .ltable col.c-who { width:52px; } .lwho-name { display:none; }
  .ltable col.c-due { width:96px; } .ltable col.c-pri { width:84px; } .ltable col.c-plus { width:32px; }
  .ltitle { white-space:normal; }
  .lname-line { align-items:flex-start; flex-wrap:wrap; }
}
.board-tools { padding:4px 0 10px; }
.board-tools select { height:32px; padding:0 28px 0 10px; font-size:13px; width:auto; }
.board-tools .seg-links a { padding:4px 10px; font-size:13px; }
.ltable th { overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }

/* ----- PA-23: project docs ----------------------------------------------------------- */
.docs-layout { display:grid; grid-template-columns:240px minmax(0, 1fr); gap:18px; align-items:start; }
.doc-tree { background:var(--card); border:1px solid var(--line); border-radius:10px; padding:10px; position:sticky; top:12px; }
.doc-tree-head { display:flex; align-items:center; justify-content:space-between; padding:0 2px 6px 6px; }
.doc-tree h2 { font-size:12px; text-transform:uppercase; letter-spacing:.06em; color:var(--muted); margin:0; }
.doc-tree ul { list-style:none; margin:0; padding:0; }
.doc-tree ul ul { margin-left:22px; border-left:1px solid var(--line); padding-left:4px; }
.doc-tree a { display:flex; align-items:center; gap:7px; padding:6px 8px; border-radius:6px; text-decoration:none; color:var(--ink); font-size:14px; }
.doc-tree a span:first-of-type, .doc-tree a > span { overflow:hidden; text-overflow:ellipsis; white-space:nowrap; min-width:0; }
.doc-tree a:hover { background:var(--tint); }
.doc-tree a[aria-current="page"] { background:var(--amber-50); font-weight:600; }
.doc-tree .ico { color:var(--muted); }
.cv-dot { width:7px; height:7px; border-radius:50%; background:var(--good); flex:none; margin-left:auto; }
.doc-page { padding:24px 30px; }
.doc-head { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; flex-wrap:wrap; margin-bottom:12px; }
.doc-head h1 { margin:0 0 4px; font-size:26px; }
.doc-head .eyebrow a { color:inherit; text-decoration:none; }
.doc-actions { display:flex; align-items:center; gap:4px; }
.doc-actions form { margin:0; }
.icon-btn.danger:hover { color:var(--bad); background:var(--bad-bg); }
.badge.cv { background:var(--good-bg); color:var(--good); }
.doc-body { font-size:15.5px; line-height:1.65; max-width:820px; }
.doc-body h2 { font-size:21px; margin:26px 0 8px; } .doc-body h3 { font-size:17px; margin:22px 0 6px; } .doc-body h4 { font-size:15px; margin:18px 0 4px; }
.doc-body p { margin:0 0 12px; }
.doc-body ul, .doc-body ol { margin:0 0 12px; padding-left:24px; }
.doc-body li { margin:3px 0; }
.doc-body li.check { list-style:none; margin-left:-22px; display:flex; align-items:baseline; gap:8px; flex-wrap:wrap; }
.doc-body li.check .box { font-size:17px; color:var(--muted); width:16px; }
.doc-body li.check.done { color:var(--muted); text-decoration:line-through; }
.doc-body li.check.done .doc-task { text-decoration:none; }
.doc-body blockquote { margin:0 0 12px; padding:6px 14px; border-left:3px solid var(--amber-400); background:var(--amber-50); border-radius:0 8px 8px 0; }
.doc-body pre { background:var(--navy-950); color:#e6ecf7; padding:12px 14px; border-radius:8px; overflow-x:auto; font-size:13.5px; }
.doc-body code { background:var(--tint); padding:1px 5px; border-radius:4px; font-size:.92em; }
.doc-body pre code { background:none; padding:0; }
.doc-body img { max-width:100%; height:auto; border-radius:8px; border:1px solid var(--line); }
.doc-body hr { margin:20px 0; }
.doc-table { overflow-x:auto; margin:0 0 14px; border:1px solid var(--line); border-radius:8px; }
.doc-table table { margin:0; } .doc-table th, .doc-table td { padding:8px 12px; font-size:14px; }
.doc-table th { text-transform:none; letter-spacing:0; font-size:13px; }
.doc-task { display:inline-flex; align-items:center; gap:6px; padding:1px 8px 1px 6px; border:1px solid var(--line); border-radius:7px; background:#fafbfd; text-decoration:none; color:var(--ink); font-size:14px; line-height:1.6; vertical-align:baseline; }
.doc-task:hover { border-color:var(--amber-400); background:var(--amber-50); color:var(--ink); }
.doc-task .ref { font:700 12px/1 var(--font-display); color:var(--muted); }
.doc-task .badge { font-size:11px; padding:0 7px; line-height:1.5; }
.doc-task.kind-done { opacity:.85; }
.line-task { visibility:hidden; background:var(--amber-50); color:var(--navy-900); border:1px solid var(--amber-100); border-radius:6px; padding:1px 8px; font-size:12px; font-weight:600; }
.line-task:hover { background:var(--amber-100); color:var(--navy-950); }
.doc-body li.check:hover .line-task, .line-task:focus-visible { visibility:visible; }
@media (hover:none) { .line-task { visibility:visible; } }
.doc-children { border-top:1px solid var(--line); margin-top:18px; padding-top:10px; }
.doc-children h2 { font-size:14px; color:var(--muted); }
.doc-editor .field { margin-bottom:12px; }
.doc-editor-bar { display:flex; align-items:center; gap:2px; flex-wrap:wrap; border:1px solid var(--line-strong); border-bottom:0; border-radius:8px 8px 0 0; padding:4px 6px; background:#fafbfd; }
.doc-editor-bar .bar-gap { flex:1; }
.doc-editor-bar .icon-btn.disabled { opacity:.45; cursor:not-allowed; }
.doc-editor-bar label.icon-btn { margin:0; }
.doc-editor-bar .seg-links .link { padding:4px 10px; border-radius:6px; color:var(--muted); font-weight:600; text-decoration:none; }
.doc-editor-bar .seg-links .link.on { background:var(--card); color:var(--ink); box-shadow:var(--shadow-sm); }
.doc-editor textarea { border-radius:0 0 8px 8px; font:14.5px/1.6 ui-monospace, SFMono-Regular, Menlo, monospace; min-height:420px; }
.doc-preview { border:1px solid var(--line-strong); border-radius:0 0 8px 8px; padding:16px 18px; min-height:420px; max-width:none; }
.form-actions { display:flex; gap:8px; margin-top:14px; }
.history-grid { display:grid; grid-template-columns:300px minmax(0, 1fr); gap:16px; align-items:start; }
.revisions { list-style:none; margin:0; padding:0; }
.revisions li { padding:8px; border-radius:8px; display:grid; gap:2px; }
.revisions li[aria-current="true"] { background:var(--amber-50); }
.revisions a { text-decoration:none; color:var(--ink); }
.diff { font:13.5px/1.55 ui-monospace, SFMono-Regular, Menlo, monospace; border:1px solid var(--line); border-radius:8px; overflow-x:auto; max-height:480px; overflow-y:auto; margin-bottom:12px; }
.diff > div { padding:0 10px; white-space:pre-wrap; word-break:break-word; }
.diff-add { background:#e7f7ee; color:#05603a; } .diff-del { background:var(--bad-bg); color:var(--bad); text-decoration:line-through; }
.diff-same { color:var(--muted); }
.old-version summary { cursor:pointer; font-weight:600; margin:6px 0; }
@media (max-width: 900px) {
  .docs-layout, .history-grid { grid-template-columns:1fr; }
  .doc-tree { position:static; }
  .doc-page { padding:18px; }
}
.records-grid { display:grid; grid-template-columns:repeat(auto-fit, minmax(340px,1fr)); gap:16px; align-items:start; }
.records-grid .card { margin:0; }
@media (max-width:560px) { .records-grid { grid-template-columns:1fr; } }

/* HDA-41 data protection */
.danger-zone { border-color:var(--bad-bg); }
.danger-zone h2 { color:var(--bad); }
.danger-zone input[type=text] { max-width:360px; }
button.danger.small { background:var(--bad); color:#fff; border-color:var(--bad); }
.warn-card { border-color:var(--warn-bg); background:linear-gradient(var(--warn-bg), var(--warn-bg)) top/100% 4px no-repeat, var(--card, #fff); }
.warn-text { color:var(--warn); font-weight:600; }
#redact input[type=text] { width:100%; }

/* HDA-42 status message */
.site-notice { padding:10px 16px; text-align:center; font-size:14.5px; background:var(--tint); color:var(--navy-700); border-bottom:1px solid var(--line); }
.site-notice.notice-warning { background:var(--warn-bg); color:var(--warn); }
.site-notice.notice-outage { background:var(--bad-bg); color:var(--bad); }
.site-notice.preview { border:1px solid var(--line); border-radius:10px; margin-bottom:16px; }
/* ----- PA-24: goals ------------------------------------------------------------------ */
.goal-toolbar { margin-bottom:14px; }
.goal-summary { display:flex; flex-wrap:wrap; gap:8px; margin:0 0 18px; }
.goal-status { display:inline-flex; align-items:center; gap:6px; padding:3px 10px; border-radius:999px; font-size:12.5px; font-weight:650; white-space:nowrap; background:#eef1f6; color:var(--navy-800); }
.goal-status::before { content:""; width:7px; height:7px; border-radius:50%; background:currentColor; }
.goal-status.big { font-size:14px; padding:5px 12px; }
.gs-on_track, .goal-status.gs-done { background:var(--good-bg); color:var(--good); }
.goal-status.gs-at_risk { background:var(--warn-bg); color:var(--warn); }
.goal-status.gs-behind, .goal-status.gs-missed { background:var(--bad-bg); color:var(--bad); }
.goal-status.gs-no_targets { background:#eef1f6; color:var(--muted); }
.goal-group h2 { font-size:17px; margin:22px 0 10px; display:flex; gap:8px; align-items:baseline; }
.goal-grid { display:grid; grid-template-columns:repeat(auto-fill, minmax(300px, 1fr)); gap:14px; }
.goal-card { margin:0; display:flex; flex-direction:column; gap:8px; }
.goal-card.archived { opacity:.7; }
.goal-top { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; }
.goal-top h1, .goal-top h2, .goal-top h3 { margin:0; }
.goal-card h3 { font-size:16px; }
.goal-card h3 a { color:var(--navy-900); text-decoration:none; display:inline-flex; gap:6px; align-items:flex-start; }
.goal-card h3 a:hover { text-decoration:underline; }
.goal-card h3 .ico { margin-top:3px; flex:none; color:var(--amber-600); }
.goal-meta { margin:0; }
.goal-meter { position:relative; height:8px; background:#e9edf4; border-radius:999px; overflow:visible; }
.goal-meter.big { height:12px; margin:14px 0 8px; }
.goal-meter .fill { display:block; height:100%; border-radius:999px; background:var(--navy-600); min-width:0; }
.goal-meter .fill.gs-on_track, .goal-meter .fill.gs-done { background:var(--good); }
.goal-meter .fill.gs-at_risk { background:var(--amber-500); }
.goal-meter .fill.gs-behind, .goal-meter .fill.gs-missed { background:var(--bad); }
.goal-meter .clock { position:absolute; top:-4px; bottom:-4px; width:2px; margin-left:-1px; background:var(--navy-900); border-radius:2px; }
.goal-meter.big .clock { top:-5px; bottom:-5px; }
.goal-stats { margin:0; }
.goal-hero h1 { font-size:26px; }
.goal-desc { margin:10px 0 0; }
.goal-actions { display:flex; flex-wrap:wrap; gap:8px; align-items:center; margin-top:14px; }
.goal-actions form { display:flex; gap:8px; margin:0; }
.goal-actions.small { margin-top:10px; font-size:13px; gap:14px; }
.goal-target h2 { font-size:17px; }
.goal-target .goal-meter { margin:12px 0 8px; }
.target-kind { white-space:nowrap; }
.goal-items { margin:10px 0 0; font-size:14px; }
.goal-items li { padding:3px 0; }
.goal-items li.done a { text-decoration:line-through; color:var(--muted); }
.check-in { display:flex; gap:8px; align-items:center; margin-top:12px; flex-wrap:wrap; }
.check-in label { margin:0; }
.check-in label:first-child { width:140px; }
.check-in .grow { flex:0 1 360px; min-width:160px; }
.inline-form.check-in input[type=text] { width:100%; min-width:0; }
.goal-actions.small form { display:inline; }
.goal-history { margin-top:10px; font-size:13.5px; }
.goal-history summary { cursor:pointer; color:var(--muted); }
.goal-history li { padding:3px 0; }
.field-row { display:grid; grid-template-columns:repeat(auto-fit, minmax(150px, 1fr)); gap:0 14px; }
.check-columns { display:grid; grid-template-columns:repeat(auto-fill, minmax(220px, 1fr)); gap:4px 14px; }
.check-columns .check { font-weight:500; margin:0; }
fieldset.field { border:0; padding:0; margin:0 0 16px; }
fieldset.field legend { font-weight:600; font-size:14px; color:var(--navy-900); margin-bottom:6px; padding:0; }
@media (max-width:560px) {
  .goal-grid { grid-template-columns:1fr; }
  .goal-top { flex-direction:column; gap:6px; }
}
[data-for][hidden] { display:none !important; }

/* Organizations page (HDA-62) and mailboxes (HDA-58) */
.org-card { margin-bottom:16px; }
.org-card-head { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; flex-wrap:wrap; }
.org-card-head h2 { margin:0 0 2px; }
.org-card h3 { margin:18px 0 4px; font-size:15px; }
form.inline { display:inline; margin-left:10px; }
td.nowrap { white-space:nowrap; }
details.mail-server { margin:18px 0 8px; border-top:1px solid var(--line); padding-top:12px; }
details.mail-server summary { cursor:pointer; font-weight:600; }

/* ----- PA-26: project folders and favorites ----------------------------------------- */
.projects-layout { display:grid; grid-template-columns:230px minmax(0, 1fr); gap:20px; align-items:start; }
.project-side { position:sticky; top:84px; background:var(--card); border:1px solid var(--line); border-radius:var(--radius); padding:10px; box-shadow:var(--shadow-sm); }
.project-side nav { display:flex; flex-direction:column; gap:1px; }
.side-head { font-size:11.5px; text-transform:uppercase; letter-spacing:.07em; color:var(--muted); margin:14px 8px 4px; font-family:inherit; }
.side-link { display:flex; align-items:center; gap:8px; padding:6px 8px; border-radius:7px; color:var(--ink); text-decoration:none; font-size:14px; line-height:1.3; border:1px dashed transparent; }
.side-link:hover { background:#f1f4f9; }
.side-link.on { background:var(--amber-50); color:var(--navy-900); font-weight:650; }
.side-link .ico { flex:none; color:var(--muted); }
.side-link .n { margin-left:auto; font-size:12px; color:var(--muted); font-weight:500; }
.side-link.fav { font-size:13.5px; }
.side-key { font-weight:650; color:var(--navy-700); font-size:12px; }
.side-link .star.on { color:var(--amber-500); }
body.is-dragging .side-link.drop { border-color:var(--line-strong); }
.side-link.drop.over { background:var(--amber-50); border-color:var(--amber-500); }
.side-new { display:flex; gap:6px; margin-top:10px; padding-top:10px; border-top:1px solid var(--line); }
.side-new input { padding:6px 10px; font-size:13.5px; }
.side-new button { padding:6px 9px; }
.side-tip { margin:10px 8px 2px; font-size:12px; }
.star-col { width:36px; padding-right:0; }
.star-form { margin:0; }
button.star { background:none; border:0; padding:2px 4px; font-size:18px; line-height:1; color:var(--faint); cursor:pointer; }
button.star:hover { color:var(--amber-600); background:none; }
button.star.on { color:var(--amber-500); }
.project-table tr[draggable=true] { cursor:grab; }
.project-table tr.dragging { opacity:.45; }
.folder-cell select { width:auto; min-width:140px; padding:5px 28px 5px 8px; font-size:13px; }
.move-form { margin:0; }
.health { display:inline-flex; align-items:center; gap:5px; padding:2px 9px; border-radius:999px; font-size:12.5px; font-weight:650; white-space:nowrap; background:#eef1f6; color:var(--navy-800); }
.health::before { content:""; width:6px; height:6px; border-radius:50%; background:currentColor; }
.health.h-on_track, .health.h-done { background:var(--good-bg); color:var(--good); }
.health.h-at_risk { background:var(--warn-bg); color:var(--warn); }
.health.h-late { background:var(--bad-bg); color:var(--bad); }
.health.h-planned, .health.h-on_hold, .health.h-cancelled { color:var(--muted); }
.folder-rollup .rollup-stats { display:flex; flex-wrap:wrap; gap:14px 34px; align-items:center; margin-bottom:12px; }
.rollup-stats > div:not(.rollup-health) { display:flex; flex-direction:column; }
.rollup-stats strong { font:700 22px/1.1 var(--font-display); color:var(--navy-900); }
.rollup-stats strong.overdue-text { color:var(--bad); }
.rollup-health { display:flex; flex-wrap:wrap; gap:6px; margin-left:auto; }
.folder-manage { margin-top:14px; font-size:14px; }
.folder-manage summary { cursor:pointer; color:var(--muted); }
.folder-manage form { margin:10px 0 0; display:flex; gap:8px; align-items:center; flex-wrap:wrap; }
.folder-manage input[type=text] { max-width:280px; }
@media (max-width:900px) {
  .projects-layout { grid-template-columns:minmax(0, 1fr); }
  .project-side { position:static; }
  .project-side nav { flex-direction:row; flex-wrap:wrap; gap:4px; }
  .side-head { width:100%; margin:8px 4px 2px; }
  .side-tip { display:none; }
  .rollup-health { margin-left:0; }
}
/* Keep hidden labels inside a scrolling table from widening the page on phones. */
.table-wrap { position:relative; }

/* ----- PA-27: shared tasks and action items -------------------------------------------- */
.label-like { display:block; font-weight:600; margin-bottom:6px; font-size:14px; color:var(--navy-900); }
.pick-people { max-height:180px; overflow-y:auto; border:1px solid var(--line); border-radius:8px; padding:8px 10px; background:var(--surface, #fff); }
.avatar-stack { display:inline-flex; align-items:center; vertical-align:middle; }
.avatar-stack .avatar { box-shadow:0 0 0 2px var(--surface, #fff); }
.avatar-stack .avatar + .avatar { margin-left:-4px; }
.avatar-stack .avatar.lead { background:var(--navy-800); color:#fff; }
.avatar-stack .avatar.more { background:var(--tint); color:var(--navy-800); font-size:10px; }
.lwho .avatar-stack { margin-right:6px; }
.lwho .avatar-stack .avatar { margin-right:0; }
.team-list li { display:flex; align-items:center; gap:6px; margin-bottom:4px; }
.badge.lead-tag { background:var(--navy-800); color:#fff; }
.comment.action-item { border-left:3px solid var(--amber-500); padding-left:10px; }
.comment.action-item.resolved { border-left-color:var(--good); }
.comment.resolved .comment-body, .mw-item.resolved .mw-body, .mw-item.resolved .mw-where { text-decoration:line-through; color:var(--muted); }
.action-bar { display:flex; flex-wrap:wrap; align-items:center; gap:6px 10px; margin:4px 0 6px; font-size:13px; }
.action-label { display:inline-flex; align-items:center; gap:5px; font-weight:600; color:var(--navy-800); }
.comment.resolved .action-label { color:var(--good); }
.action-bar form.inline, .comment-assign form.inline { display:inline; }
.comment-assign { margin-top:4px; font-size:13px; }
.comment-assign summary { cursor:pointer; color:var(--muted); }
.comment-assign .inline-form { display:flex; flex-wrap:wrap; gap:6px; align-items:center; margin:6px 0 4px; }
.comment-assign select { max-width:100%; }
.assign-new { display:inline-flex; align-items:center; gap:6px; font-weight:500; margin:0; }
.assign-new select { width:auto; max-width:180px; }
.mw-summary { display:grid; grid-template-columns:repeat(4, minmax(0, 1fr)); gap:12px; margin-bottom:16px; }
.mw-stat { display:flex; flex-direction:column; padding:12px 14px; border:1px solid var(--line); border-radius:10px; background:var(--surface, #fff); text-decoration:none; color:inherit; }
.mw-stat strong { font:700 24px/1.1 var(--font-display); color:var(--navy-900); }
.mw-layout { display:grid; grid-template-columns:minmax(0, 1fr) minmax(0, 1.2fr); gap:16px; align-items:start; }
.mw-list { list-style:none; margin:0 0 8px; padding:0; }
.mw-list li { display:flex; gap:12px; align-items:flex-start; justify-content:space-between; padding:10px 0; border-top:1px solid var(--line); }
.mw-list li:first-child { border-top:0; }
.mw-main { min-width:0; flex:1; }
.mw-main a { overflow-wrap:anywhere; }
.mw-body { margin:4px 0; white-space:pre-line; overflow-wrap:anywhere; }
.mw-sub { font-size:14px; margin:14px 0 4px; display:flex; align-items:center; gap:6px; }
.mw-sub .n { font-weight:500; color:var(--muted); }
.mw-who { display:flex; align-items:center; gap:6px; flex:none; }
.mw-task.overdue .ticket-id { color:var(--bad); }
.mw-act { flex:none; }
@media (max-width: 900px) {
  .mw-layout { grid-template-columns:1fr; }
  .mw-summary { grid-template-columns:repeat(2, minmax(0, 1fr)); }
}
.avatar-stack .avatar { position:relative; }
.avatar-stack .avatar:nth-child(1) { z-index:4; }
.avatar-stack .avatar:nth-child(2) { z-index:3; }
.avatar-stack .avatar:nth-child(3) { z-index:2; }
.team-list li { border:0 !important; padding:2px 0 !important; justify-content:flex-end; }
/* HDA-43 integrations */
.inline-form { display:flex; flex-wrap:wrap; align-items:center; gap:8px 12px; margin-top:14px; }
.inline-form input[name=name] { max-width:260px; }
.copy-key { display:inline-block; padding:8px 12px; background:var(--tint); border-radius:8px; font-size:14px; word-break:break-all; user-select:all; }
.api-help { margin-top:14px; }
.api-help li { margin:4px 0; }
.card-head { display:flex; justify-content:space-between; align-items:center; gap:12px; margin-bottom:8px; }

/* HDA-49 satisfaction */
.sat-grid { display:grid; grid-template-columns:repeat(auto-fit, minmax(340px, 1fr)); gap:16px; }
.pct-bar { display:inline-block; width:140px; height:8px; border-radius:4px; background:var(--bad-bg); vertical-align:middle; overflow:hidden; }
.pct-bar span { display:block; height:100%; background:var(--good); }
.bad-num { color:var(--bad); font-weight:600; }
.bad-rating { padding:12px 0; border-top:1px solid var(--line); }
.bad-rating:first-of-type { border-top:0; }
.bad-rating-head { display:flex; flex-wrap:wrap; gap:4px 12px; align-items:baseline; }
.bad-rating .quote { margin:6px 0; padding-left:10px; border-left:3px solid var(--bad-bg); white-space:pre-line; }
.bad-rating .inline-form input[name=note] { flex:1; min-width:220px; }

/* ----- HDA-46/48/51: assets, time tracking, problems and changes ------------------------- */
.filter-row { display:flex; flex-wrap:wrap; gap:8px; align-items:center; margin:12px 0 16px; }
.filter-row input[type=search] { flex:1 1 280px; width:auto; margin:0; }
.filter-row select { flex:0 1 200px; width:auto; margin:0; }
.mono { font-family:ui-monospace, SFMono-Regular, Menlo, monospace; font-size:13px; }
.warranty-soon { color:var(--amber-700, #b45309); font-weight:600; }
.warranty-expired { color:var(--bad); font-weight:600; }
.badge.asset-in_use { background:#e7f5ec; color:#17643a; }
.badge.asset-repair, .badge.problem-investigating, .badge.change-awaiting { background:#fff4dc; color:#8a5300; }
.badge.asset-retired, .badge.problem-closed, .badge.change-cancelled, .badge.change-rejected { background:var(--tint); color:var(--muted); }
.badge.problem-known_error, .badge.change-in_progress { background:#e8efff; color:#1d4ed8; }
.badge.problem-fixed, .badge.change-done, .badge.change-approved { background:#e7f5ec; color:#17643a; }
.badge.change-failed { background:#fde8e8; color:var(--bad); }
.linked-row { display:flex; justify-content:space-between; align-items:flex-start; gap:8px; }
.linked-row form { margin:0; flex:none; }
.linked-problem { padding-bottom:10px; margin-bottom:10px; border-bottom:1px solid var(--line); }
.linked-problem form { margin:4px 0 0; }
pre.workaround, .workaround-card pre.body { background:#fffaf0; border-left:3px solid var(--amber-500); padding:8px 10px; border-radius:6px; }
.time-inline { display:flex; flex-wrap:wrap; align-items:center; gap:8px 12px; margin:4px 0 12px; }
.time-inline label { margin:0; }
.time-inline input[type=number] { width:120px; margin:0; }
.time-inline label.check { display:inline-flex; align-items:center; gap:6px; font-weight:400; }
.time-list { list-style:none; margin:8px 0; padding:0; }
.time-list li { display:flex; justify-content:space-between; align-items:flex-start; gap:8px; padding:8px 0; border-top:1px solid var(--line); }
.time-list li:first-child { border-top:0; }
.time-list form { margin:0; flex:none; }
.report-links { margin:4px 0 0; font-size:14px; }
.narrow-card { max-width:760px; }
.offline-page { max-width:420px; margin:18vh auto 0; padding:0 16px; text-align:center; }
.offline-page img { border-radius:12px; }
tr.current-row td { background:#fffaf0; }
.catalog-grid { display:grid; grid-template-columns:repeat(auto-fill, minmax(260px, 1fr)); gap:16px; }
.catalog-card { display:block; text-decoration:none; color:inherit; margin:0; }
.catalog-card:hover { border-color:var(--amber-500); }
.catalog-card h2 { margin-bottom:6px; }
.approve-page { max-width:640px; margin:0 auto; }
.badge.approval-pending { background:#fff4dc; color:#8a5300; }
.badge.approval-approved { background:#e7f5ec; color:#17643a; }
.badge.approval-rejected { background:#fde8e8; color:var(--bad); }
.checklist { list-style:none; margin:6px 0 10px; padding:0; }
.checklist li { display:flex; gap:10px; align-items:flex-start; padding:6px 0; border-top:1px solid var(--line); }
.checklist li:first-child { border-top:0; }
.checklist li form { margin:0; }
.checklist .tick { width:22px; height:22px; min-height:0; padding:0; border-radius:6px; border:1.5px solid var(--line); background:var(--surface, #fff); color:#fff; font-size:13px; line-height:1; }
.checklist li.done .tick { background:var(--good); border-color:var(--good); }
.checklist li.done > span { color:var(--muted); text-decoration:line-through; }
.add-checklist summary { cursor:pointer; color:var(--muted); }

/* HDA-65: departments listed under each company */
.dept-list { display: flex; flex-wrap: wrap; gap: .3rem; align-items: center; }
.dept-chip { display: inline-block; padding: .1rem .5rem; border: 1px solid var(--line-strong); border-radius: 999px; background: var(--tint); font-size: .85em; text-decoration: none; white-space: nowrap; }
.dept-chip.off { opacity: .55; text-decoration: line-through; }
.dept-add { font-size: .85em; white-space: nowrap; }

/* HDA-65: departments listed under each company */
.dept-list { display: flex; flex-wrap: wrap; gap: .3rem; align-items: center; }
.dept-chip { display: inline-block; padding: .1rem .5rem; border: 1px solid var(--line-strong); border-radius: 999px; background: var(--tint); font-size: .85em; text-decoration: none; white-space: nowrap; }
.dept-chip.off { opacity: .55; text-decoration: line-through; }
.dept-add { font-size: .85em; white-space: nowrap; }

/* HDA-64: custom roles */
.perm-matrix .perm-group th { text-align: left; background: var(--tint); font-size: .8em; text-transform: uppercase; letter-spacing: .04em; color: var(--muted); }
.perm-picker { border: 1px solid var(--line); border-radius: var(--radius-sm); padding: .75rem 1rem; margin: 0 0 1rem; }
.perm-picker legend { font-weight: 600; padding: 0 .25rem; }
.perm-picker-group h3 { font-size: .9rem; margin: .75rem 0 .35rem; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; }
.perm-picker .check { display: block; margin: .25rem 0; }
.role-list li { margin: .35rem 0; }
.assign-role { margin: .75rem 0 1rem; }
.assign-role summary { display: inline-block; cursor: pointer; list-style: none; }
.assign-role summary::-webkit-details-marker { display: none; }
.assign-role form { margin-top: .75rem; padding: .75rem 1rem; border: 1px solid var(--line); border-radius: var(--radius-sm); }
.can-do dt { font-weight: 600; margin-top: .5rem; }
.can-do dd { margin: 0 0 .25rem; }
.plain { list-style: none; padding-left: 0; margin: .25rem 0; }

/* ----- PA-29: AI assist ------------------------------------------------------------- */
.ai-form { display:inline; margin:0; }
.ai-btn { display:inline-flex; align-items:center; gap:5px; }
.ai-btn .ico, .ai-eyebrow .ico { color:var(--amber-500); }
.ai-eyebrow { display:flex; align-items:center; gap:6px; }
.ai-card textarea { width:100%; font:inherit; line-height:1.5; }
.ai-actions { display:flex; flex-wrap:wrap; align-items:center; gap:10px 14px; }
.ai-actions label.check { margin:0; font-weight:500; }
.ai-picks { border:0; padding:0; margin:12px 0; display:grid; gap:8px; }
.ai-picks .check { font-weight:500; margin:0; display:flex; align-items:flex-start; gap:6px; }
.ai-picks .check input { margin-top:3px; flex:none; }
.ai-note { margin-top:14px; }
form.ai-form button[disabled] { opacity:.6; cursor:progress; }

/* ----- PA-30: import and export ----------------------------------------------------- */
.steps { display:flex; flex-wrap:wrap; gap:6px 18px; list-style:none; padding:0; margin:4px 0 14px; font-size:13px; color:var(--muted); }
.steps li[aria-current="step"] { color:var(--navy-900); font-weight:650; }
.import-grid { display:grid; grid-template-columns:minmax(0,3fr) minmax(0,2fr); gap:16px; align-items:start; }
.import-grid .card { margin:0; }
.import-grid + .card { margin-top:16px; }
.source-pick { border:0; padding:0; margin:0 0 14px; display:grid; gap:6px; }
.source-pick legend { font-weight:600; margin-bottom:6px; }
.source-pick .check { margin:0; font-weight:500; }
.plain-dl dt { font-weight:650; margin-top:10px; }
.plain-dl dd { margin:2px 0 0; color:var(--ink-soft, inherit); }
.map-grid { display:grid; grid-template-columns:minmax(160px, 260px) minmax(0, 420px); gap:10px 18px; align-items:center; }
.map-grid label { margin:0; font-weight:600; }
.map-grid .helptext { margin-top:1px; }
.map-grid .req { font-size:11px; font-weight:600; color:var(--amber-600); text-transform:uppercase; letter-spacing:.04em; margin-left:4px; }
.map-note { margin-top:14px; }
.value-map { table-layout:fixed; }
.value-map th:first-child { width:45%; }
.value-map td:first-child { overflow-wrap:anywhere; }
.value-map tr.needs-look td { background:var(--amber-50); }
.value-map select { min-width:220px; max-width:100%; }
.sticky-actions { position:sticky; bottom:0; background:var(--bg, #f6f7fb); padding:12px 0; border-top:1px solid var(--line); z-index:5; }
.cancel-import { margin-top:8px; }
.import-stats { display:flex; flex-wrap:wrap; gap:12px; margin:8px 0 12px; }
.import-stats > div { border:1px solid var(--line); border-radius:var(--radius-sm); padding:10px 16px; min-width:140px; }
.import-stats strong { display:block; font:700 24px/1.1 var(--font-display); color:var(--navy-900); }
.import-stats span { color:var(--muted); font-size:13px; }
.import-stats .bad strong { color:var(--bad); }
.import-rows tr.row-error td { background:var(--bad-bg); }
.import-rows tr.row-skip td { color:var(--muted); }
@media (max-width: 760px) {
  .import-grid, .map-grid { grid-template-columns:minmax(0,1fr); }
  .map-grid label { margin-top:6px; }
  .value-map select { min-width:0; width:100%; }
}

/* ----- Phone alerts (Web Push) on the profile page ----------------------------------- */
.push-state { font-weight:600; margin:8px 0; }
.push-hint { margin:0 0 8px; }
.push-devices { display:flex; flex-wrap:wrap; align-items:center; gap:8px 12px; margin:12px 0 0; }
#phone-alerts [hidden] { display:none !important; }

/* ----- HDA-68/70/71: who's on a ticket, grouped tickets, major incidents ------------- */
.presence-bar { display:flex; flex-wrap:wrap; gap:6px; margin:-4px 0 10px; }
.presence-bar:empty { display:none; }
.presence-chip { display:inline-flex; align-items:center; gap:6px; padding:3px 10px; border-radius:999px; background:var(--tint); color:var(--navy-700); font-size:13px; font-weight:600; }
.presence-chip::before { content:""; width:8px; height:8px; border-radius:50%; background:var(--good); }
.presence-chip.replying { background:var(--warn-bg); color:var(--warn); }
.presence-chip.replying::before { background:var(--amber-500); }
.collision { border:1px solid var(--amber-500); background:#fffaf0; border-radius:10px; padding:10px 14px; margin:0 0 14px; }
.collision[hidden] { display:none; }
.collision-item { border-top:1px solid var(--line); padding-top:8px; margin-top:8px; }
.collision-item pre.body { margin:4px 0 0; max-height:180px; overflow:auto; }
.children-check { display:flex; gap:8px; align-items:flex-start; font-weight:500; margin:6px 0 10px; }
.family-list { list-style:none; margin:6px 0 10px; padding:0; }
.family-list li { display:flex; flex-wrap:wrap; align-items:center; gap:4px 8px; padding:6px 0; border-top:1px solid var(--line); }
.family-list li:first-child { border-top:0; }
.family-list li form { margin:0 0 0 auto; }
.sub-head { font-size:15px; margin:16px 0 6px; }
.children-update summary, .incident-resolve summary { cursor:pointer; color:var(--muted); margin:6px 0; }
.children-update textarea, #incident textarea { width:100%; }
.children-update .check { display:flex; gap:8px; align-items:center; font-weight:500; margin:6px 0; }
.incident-card { border-color:var(--bad); box-shadow:0 0 0 1px var(--bad) inset; }
.incident-notice { border-color:var(--bad); background:var(--bad-bg); color:var(--bad); }
.incident-banner a { color:inherit; font-weight:600; margin-left:6px; }
.badge.child-tag { background:var(--tint); color:var(--navy-700); }
.bulk-parent { width:170px; }
/* ----- PA-31: share links ------------------------------------------------------------ */
.share-grid { display:grid; grid-template-columns:minmax(0,3fr) minmax(0,2fr); gap:16px; align-items:start; }
.share-grid .card { margin:0; }
.copy-row { display:flex; gap:8px; align-items:center; margin:4px 0 6px; }
.copy-row input { flex:1; min-width:0; font-family:ui-monospace, SFMono-Regular, Menlo, monospace; font-size:13px; }
.share-form { margin-top:14px; }
.share-danger { display:flex; flex-wrap:wrap; gap:12px; align-items:center; margin-top:16px; padding-top:14px; border-top:1px solid var(--line); }
.share-danger form { margin:0; }
.check-list { padding-left:18px; margin:0 0 10px; }
.check-list li { margin:4px 0; }
.shared-badge { background:var(--amber-50); color:var(--warn); }
.share-tag { color:rgba(255,255,255,.75); font-size:14px; margin-left:auto; }
.share-page { max-width:860px; margin:0 auto; }
.share-hero h1 { margin:2px 0 8px; }
.share-meta { display:flex; flex-wrap:wrap; gap:8px 12px; align-items:center; margin:0 0 16px; color:var(--muted); }
.share-progress { display:grid; gap:6px; }
.share-pct strong { font:700 30px/1 var(--font-display); color:var(--navy-900); margin-right:4px; }
.meter.big { height:12px; }
.share-note { margin-top:16px; padding:12px 16px; border-left:4px solid var(--amber-500); background:var(--amber-50); border-radius:var(--radius-sm); }
.share-note p { margin:0 0 6px; } .share-note p:last-child { margin:0; }
.share-milestones, .share-tasks { list-style:none; padding:0; margin:0; }
.share-milestones li { padding:10px 0; border-bottom:1px solid var(--line); }
.share-milestones li:last-child, .share-tasks li:last-child { border-bottom:0; }
.sm-head { display:flex; gap:8px; align-items:center; }
.sm-line { display:grid; grid-template-columns:minmax(120px, 180px) minmax(0,1fr) 44px; gap:10px; align-items:center; margin-top:4px; font-size:14px; }
.share-tasks li { display:flex; flex-wrap:wrap; justify-content:space-between; gap:4px 12px; padding:9px 0; border-bottom:1px solid var(--line); }
.share-tasks li.kind-done .st-title { color:var(--muted); }
.st-meta { display:flex; flex-wrap:wrap; gap:6px 10px; align-items:center; font-size:14px; }
.share-foot { text-align:center; margin:18px 0 8px; }
@media (max-width: 760px) {
  .share-grid { grid-template-columns:minmax(0,1fr); }
  .copy-row { flex-wrap:wrap; }
  .copy-row input { flex-basis:100%; }
  .sm-line { grid-template-columns:minmax(0,1fr) 44px; }
  .sm-line > .muted:first-child { grid-column:1 / -1; }
}

/* ----- PA-32 integrations: chat channels and GitHub links ----- */
.hook-list { list-style:none; margin:0; padding:0; }
.hook-row { display:flex; flex-wrap:wrap; gap:10px 16px; align-items:center; justify-content:space-between; padding:12px 0; border-top:1px solid var(--line); }
.hook-row:first-child { border-top:0; padding-top:0; }
.hook-main { min-width:0; flex:1 1 260px; }
.hook-main code { word-break:break-all; }
.hook-row .button-row { display:flex; flex-wrap:wrap; gap:6px; align-items:center; }
.hook-row .button-row form { margin:0; }
.gh-list li { display:grid; grid-template-columns:auto minmax(0,1fr) auto; gap:2px 8px; align-items:baseline; padding:6px 0; border-top:1px solid var(--line); }
.gh-list li:first-child { border-top:0; }
.gh-list li > a { overflow-wrap:anywhere; }
.gh-list .small-print { grid-column:2 / 3; }
.gh-remove { grid-column:3; grid-row:1; margin:0; }
.gh-remove .gh-x, .gh-remove .gh-x:hover { background:none; border:0; box-shadow:none; color:var(--muted); font-size:20px; line-height:1; padding:0 4px; min-height:0; }
.gh-remove .gh-x:hover { color:var(--bad); }
.gh-state { min-width:62px; text-align:center; font-size:12px; font-weight:600; border-radius:999px; padding:1px 8px; white-space:nowrap; background:var(--line); color:var(--ink); }
.gh-open { background:#dafbe1; color:#116329; }
.gh-draft { background:#eaeef2; color:#57606a; }
.gh-merged { background:#fbefff; color:#8250df; }
.gh-closed { background:#ffebe9; color:#cf222e; }
.gh-add { display:flex; gap:6px; margin-top:10px; }
.gh-add input { flex:1; min-width:0; }
.github-card .card-head form { margin:0; }
.setup-steps { margin:6px 0 14px; padding-left:22px; } .setup-steps li { margin:4px 0; } .setup-steps code { word-break:break-all; }